Research
Unlock the Power of Gen AI: Architecting the Future of Finance
Generative AI (Gen AI) is disrupting how organizations think and operate while reinventing what’s possible. Executives who take bold action…
Download Now
Continuous improvement (CI)
The capability to continuously improve service quality and operational efficiency and effectiveness. Consists of activities related to measuring and improving the efficiency and quality of services provided, and ensuring that service levels and key performance indicator targets are being met. CI activities include quality improvement and knowledge management.
Recommended Research
Research
Unlock the Power of Gen AI: Architecting the Future of HR
Generative AI (Gen AI) is disrupting how organizations think and operate while reinventing what’s possible. Executives who take bold action…
Download Now
Research
Unlock the Power of Gen AI: Architecting the Future of Procurement
Generative AI (Gen AI) is disrupting how organizations think and operate while reinventing what’s possible. Executives who take bold action…
Download Now
Research
Unlock the Power of Gen AI: Architecting the Future of the Technology Function
Generative AI (Gen AI) is disrupting how organizations think and operate while reinventing what’s possible. Executives who take bold action…
Download Now
