Supply chain metrics
Supply chain metrics help a company gauge the current performance of its supply chain operations compared to its targets, compare its performance to that of industry peers and top performers, and measures the impact of process improvement initiatives using key performance indicators or benchmarking data. These supply chain metrics are typically related to service levels, cost, quality and working capital.
Recommended Research
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
From Risk to Readiness: The Executive Playbook for Scaling AI in Technology
Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…
From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement
Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…
From Risk to Readiness: The Executive Playbook for Scaling AI in HR
Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…
Related Insights
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
IT Outsourcing Trends for 2025
On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…
Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report
The Hackett Group’s 2025 Digital World Class® Matrix: Learning and Development Software Provider Perspective evaluates 19 leading platforms transforming how…
Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Full Report
Gain the full intelligence available in the full 2025 Digital World Class® Matrix: Learning and Development Software Provider Perspective –…