Transactional services
Transactional services are rule-based activities, with well-defined, fixed relationships between input and outputs by which productivity can be measured based on quantifiable output from an employee or system executing the process or actions. Rule-based activities by which productivity can be measured based on quantifiable output from an employee or system executing the process. Actions are rules-based, repetitive tasks and activities, and are usually high in volume and highly automated or automatable.
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