Generative AI and Its Impact on SG&A

March 12, 2024
Season 5, Episode 17

A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling, general and administrative (SG&A) costs and staffing by 40% over the next five to seven years – with Principal Vin Kumar, who leads AI and Digital Operations, and Associate Principal Joe Nathan.