Business Best Practices

Hackett-Certified® Best Practices

Business best practices, as defined by The Hackett Group®, are proven, repeatable, documented techniques that deliver measurable business performance management improvements. Executives look to business best practices benchmarking to help them speed their progress toward enterprise performance management improvement, and to guide them around pitfalls that might otherwise slow or even halt their initiatives.

What makes Hackett’s business best practices unique is the reliability and depth of the documentation behind them. Business best practices that Hackett measures become “certified” when we can empirically document a correlation with the ability to achieve world-class performance. Our performance optimization standard of “world-class” describes organizations that achieved top-quartile performance in both effectiveness and efficiency.

Only The Hackett Group offers online access to a searchable best practices benchmarking repository backed by over 15 years of research through the The Hackett Highway® to our business Best Practices Intelligence Center™.

Hackett Best Practices® recommended by The Hackett Group are based on our unparalleled database of more than 26,000 empirical studies from 9,100 participating organizations around the globe, including 97% of the Dow Jones Industrials, 89% of the Fortune 100, 70% of the DAX 40 and 55% of the FTSE 100.

Our studies address both qualitative performance – such as functional alignment with business, hr, procurement, IT and finance strategy, process design, process benchmarking, level of technology leverage, ability/readiness to partner with customers and suppliers, supply chain process and organization design – and traditional quantitative metrics, such as cost, cycle time, quality and productivity.

Best practices defined

  • Aligns with strategy
  • Reduces costs
  • Improves productivity
  • Promotes timely execution
  • Enables better decision making
  • Leverages/exploits existing/emerging technologies
  • Ensures acceptable levels of control and risk management
  • Optimizes the skills and capabilities of the organization
  • Promotes collaboration across the extended enterprise

Regardless of industry, geographic location or organizational structure, executives can rely on Hackett best practices to put the weight of empirical evidence behind their business decisions.