Business Operations Insights
Benchmarking in the AI Age: What Matters Now
How is benchmarking evolving in the AI era, and how are leading organizations using it to set sharper targets, prioritize…
Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs
Are your organizations unlocking value from transformation and AI programs? Watch this replay to discover the latest trends, insights and…
AI in FP&A: From Reporting Burden to Decision Advantage
Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…
2026 Supply Chain Key Issues
AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…
Invoice Processing Maturity – From Automation Rates to Exception Economics
Organizations track touchless processing rates, straight-through processing percentages, cycle times and cost per invoice to gauge progress. These metrics are…
What ‘Good’ Looks Like in Modern Procure-to-Pay Execution – New Series
Future-state visions, such as AI-native platforms, autonomous processes and intelligent agents, often dominate procure-to-pay (P2P) discussions. While those conversations have…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
2026 Finance Key Issues
Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…
2026 Technology Key Issues
The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…
Achieving Digital World Class® Procurement Excellence Through Gen AI
In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…