Business Operations Insights


2026 AI World Class Technology<br> Closing the Enterprise AI Performance Gap

2026 AI World Class Technology
Closing the Enterprise AI Performance Gap

A 75% performance gap is emerging between organizations that redesign work around artificial intelligence (AI) and those that simply automate…

2026 AI World Class Finance<br>The AI Performance Gap: How Leaders Are Creating Up to 75% Better Performance

2026 AI World Class Finance
The AI Performance Gap: How Leaders Are Creating Up to 75% Better Performance

New AI World Class research shows organizations redesigning finance around artificial intelligence (AI) are creating performance advantages of up to…

Benchmarking in the AI Age: What Matters Now

Benchmarking in the AI Age: What Matters Now

How is benchmarking evolving in the AI era, and how are leading organizations using it to set sharper targets, prioritize…

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Are your organizations unlocking value from transformation and AI programs? Watch this replay to discover the latest trends, insights and…

AI in FP&A: From Reporting Burden to Decision Advantage

AI in FP&A: From Reporting Burden to Decision Advantage

Most financial planning and analysis (FP&A) teams still spend more time assembling data and not enough time on decisions. Leading…

2026 Supply Chain Key Issues

2026 Supply Chain Key Issues

AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…

Invoice Processing Maturity – From Automation Rates to Exception Economics

Invoice Processing Maturity – From Automation Rates to Exception Economics

3 Min Read

Organizations track touchless processing rates, straight-through processing percentages, cycle times and cost per invoice to gauge progress. These metrics are…

What ‘Good’ Looks Like in Modern Procure-to-Pay Execution – New Series

What ‘Good’ Looks Like in Modern Procure-to-Pay Execution – New Series

3 Min Read

Future-state visions, such as AI-native platforms, autonomous processes and intelligent agents, often dominate procure-to-pay (P2P) discussions. While those conversations have…

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…