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ZBrain® Platform
Technology leaders are accelerating generative artificial intelligence (Gen AI) success by turning strategy into scalable execution. ZBrain® is The Hackett…
Digital World Class® Matrix: CLM Solution Provider Perspective – Summary Report
Digital World Class® Matrix: Contract Life-Cycle Management and Intelligence Solution Provider Perspective research report evaluates and ranks 21 top software…
From Risk to Readiness: The Executive Playbook for Scaling AI in Technology
Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…
2026 Technology Key Issues
The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…
AI Agents and a Real-Life Business Use Case
Procurement has often been considered ahead of the curve in testing and implementing digital solutions to streamline operations, enforce compliance…
What ‘Good’ Looks Like in Modern Procure-to-Pay Execution – New Series
Future-state visions, such as AI-native platforms, autonomous processes and intelligent agents, often dominate procure-to-pay (P2P) discussions. While those conversations have…
From Watch to Know 2025-2026 – How Graphite Connect Made the Transition
Each year, some of the solution providers named on the 50 To Watch list (i.e., relatively new providers to the…
Revealing the ‘50 to Know,’ ‘50 to Watch,’ ‘Future 5’ Start-Ups and ‘Hall of Fame’ Procurement Provider Lists for 2025-2026
Each year, our analysts, rigorously assess the capabilities of procurement technology solutions across market sectors to arrive at a list…
How to Measure Whether AP Automation Is Really Working at Scale
Most AP teams know how to measure efficiency. They track invoices per FTE, cost per invoice, cycle time, straight-through processing…
Why AP Automation Has Early Wins but Falters at Scale – New Series
Accounts payable (AP) automation has a familiar trajectory. In its first phase, it delivers fast, visible wins. Invoice capture improves.…
Why AP Automation Stops Creating Value at Scale
As part of our investigation into why early accounts payable (AP) automation wins do not translate into gains at scale,…
AI in Procure-to-Pay (Part 6): What This Means for Practitioners and Platform Builders
The changes described across this series do not point to a sudden transformation of procure-to-pay (P2P) platforms. They point to…
AI in Procure-to-Pay (Part 5): Capabilities Emerging at the Edge of P2P Platforms
Despite the structural constraints outlined in the previous article, early capability patterns are beginning to emerge across parts of the…
AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms
When AI add-ons stop changing outcomes in procure to pay (P2P), it is tempting to blame model quality, data volume…
AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P
After the initial gains delivered by AI – read What AI has genuinely improved so far in P2P platforms – many procure-to-pay (P2P) platforms…
Why “Whose Agents Are Better?” Is Not the Right Question to Ask
Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…