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AI services build deploy ZBrain

ZBrain® Platform

Technology leaders are accelerating generative artificial intelligence (Gen AI) success by turning strategy into scalable execution. ZBrain® is The Hackett…

Digital World Class® Matrix: CLM Solution Provider Perspective – Summary Report

Digital World Class® Matrix: CLM Solution Provider Perspective – Summary Report

Digital World Class® Matrix: Contract Life-Cycle Management and Intelligence Solution Provider Perspective research report evaluates and ranks 21 top software…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…


AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms

AI in Procure-to-Pay (Part 4): Structural Constraints Holding Back P2P Platforms

3 Min Read

When AI add-ons stop changing outcomes in procure to pay (P2P), it is tempting to blame model quality, data volume…

AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P

AI in Procure-to-Pay (Part 3): Where AI Additions Stop Changing Outcomes in P2P

3 Min Read

After the initial gains delivered by AI – read What AI has genuinely improved so far in P2P platforms – many procure-to-pay (P2P) platforms…

Why “Whose Agents Are Better?” Is Not the Right Question to Ask

Why “Whose Agents Are Better?” Is Not the Right Question to Ask

3 Min Read

Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…

AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms

AI in Procure-to-Pay (Part 2): What AI Has Genuinely Improved So Far in P2P Platforms

3 Min Read

Despite the structural limits outlined in our first article actually changing in the era of AI, artificial intelligence has delivered real and defensible…

AI in Procure-to-Pay (Part 1): How P2P Platforms Are Actually Changing in the Era of AI

AI in Procure-to-Pay (Part 1): How P2P Platforms Are Actually Changing in the Era of AI

3 Min Read

Procure-to-pay (P2P) platforms are widely seen as being transformed by artificial intelligence. In practice, the change is uneven and bounded…

Category Management’s Role in an Ultra VUCA World

Category Management’s Role in an Ultra VUCA World

5 Min Read

Our recent research into Category Management (CatMan) has looked at the strategies CatMan practitioners need to employ and the ways technology can…

Category Management: Key Insights for 2026 From Sievo

Category Management: Key Insights for 2026 From Sievo

6 Min Read

Rounding out our series of interviews with category management (CatMan)-related solution providers about how their solution supports the end-to-end CatMan…

Integrating and Executing Category Management: An Interview With Coupa

Integrating and Executing Category Management: An Interview With Coupa

5 Min Read

Our ongoing series about category management (CatMan) has devoted a lot of time looking at what the use cases for…

Category Management: Key Insights for 2026 From ChAI

Category Management: Key Insights for 2026 From ChAI

6 Min Read

Our recent series on the discipline of category management (CatMan) explored how businesses implement category management, its role in procurement…

Category Management: Key Insights for 2026 From Beroe

Category Management: Key Insights for 2026 From Beroe

4 Min Read

We recently launched a research campaign on the discipline of category management (CatMan), exploring how businesses implement it, its role…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

IT Outsourcing Trends for 2025

IT Outsourcing Trends for 2025

Season 7, Episode 6

On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…

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