Become a Certified Global Business Services Professional

The Certified Global Business Services Professionals program, created through The Hackett Group and CIMA, provides training and certification for development of world-class talent in global business services (GBS).

Tailored to global business services and shared services professionals

The Global Business Services Program is a unique, new life-long learning curriculum and certification program designed specifically for individuals with careers in global business services and shared services. Learn more about the:

Identify the right level of certification for you by taking our self-assessment quiz.

This brings to market the first comprehensive talent management and certified professional development qualification program designed specifically for GBS and shared services professionals. It provides clear, consistent, and structured professional certification and talent development programs based on best practices – allowing your organization to grow the professional skills and knowledge necessary to achieve and maintain world-class performance standards.

We have brought together CIMA's global professional development program capabilities with The Hackett Group's global business services best practice intellectual property.

Self-assessment Quiz

Take our self-assessment quiz to find out which level of certification is right for you.

Contact Us

Contact us about the first-ever learning and certification program for the global business services and shared services sector.