A bylined article by The Hackett Group’s Laura Gibbons. “According to The Hackett Group’s 2021 Procurement Key Issues Study, the 2020 crisis continues to shape the 2021 procurement agenda. Unprecedented business disruption forced procurement organizations to refocus on supporting critical business operations and harnessing the value from supplier relationships, resulting in a pivot toward supply assurance and spend cost control…”
Latest Insights
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Summary Report
The Hackett Group’s 2025 Accounts Payable Digital World Class® Matrix reveals the AP platforms delivering measurable impact in automation, cycle…
Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Summary Report
The Hackett Group’s 2025 Accounts Payable Digital World Class® Matrix reveals the AP platforms delivering measurable impact in automation, cycle…
Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Full Report
Gain the full intelligence available in the 2025 Digital World Class® Matrix: Accounts Payable Provider Perspective – available for purchase.…
Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Full Report
Gain the full intelligence available in the 2025 Digital World Class® Matrix: Accounts Payable Provider Perspective – available for purchase.…