Research Insights
Resilience: The Digital World Class® Advantage
Companies that are best able to absorb shocks, navigate trials and accelerate past peers are digital leaders. Digital World Class®…
Bridging the Outsourcing Value Gap
Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs
Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…
Elevate Your Sales and Operations Planning Process
In an environment of elevated uncertainty and risk, improving the sales and operations planning (S&OP) process has become one of…
Eight Steps That Advance the Journey to Digital World Class®
Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…
Thriving in Adversity: Seven Actions to Take Now
A new set of disruptors – geopolitical risks, talent challenges and the inflationary environment – threatens business stability and performance.…
Global Business Services: How to Reach the Next Level of Performance
Global business services (GBS) organizations often hit performance plateaus, struggling to expand or optimize their operating model to get to…
Accelerate Your Third-Party Risk Management Journey
To protect against evolving third-party risk (TPRM), companies need a more stringent and formal enterprisewide approach – one that enables…
A2R: How to Close Faster Without Burning Out Your Staff
75% of Finance managers believe their financial close processes are ineffective. The world-class finance organizations excel in five key areas…
Turn the Focus to Working Capital Amid Challenging Economics
Inflation pressures, rising interest rates and labor trends are largely beyond your control. But there are certain things you can…
10 Characteristics of Digital World Class® GBS Organizations
The Hackett Group® has identified 10 characteristics of Digital World Class® global business services (GBS) organizations that permit them to…
Accelerating Insights Through an Automated Close
Accelerating the time to close the financial and management books is necessary in today’s business environment. Shorten the close cycle…