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Customer-to-Cash Solutions Provider Research

Customer-to-Cash Solutions Provider Research - Summary Report

Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
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Customer-to-Cash Solutions Provider Research

Customer-to-Cash Solutions Provider Research - Full Report

The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
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Eight Steps to Advance Procurement Organizations Journey to Digital World Class® Performance

Eight Steps That Advance the Journey to Digital World Class®

Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…
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Thriving in Adversity: Seven Actions to Take Now

Thriving in Adversity: Seven Actions to Take Now

A new set of disruptors – geopolitical risks, talent challenges and the inflationary environment – threatens business stability and performance.…
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Global Business Services: How to Reach the Next Level of Performance

Global Business Services: How to Reach the Next Level of Performance

Global business services (GBS) organizations often hit performance plateaus, struggling to expand or optimize their operating model to get to…
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Accelerate Your Third-Party Risk Management Journey

Accelerate Your Third-Party Risk Management Journey

To protect against evolving third-party risk (TPRM), companies need a more stringent and formal enterprisewide approach – one that enables…
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A2R: How to Close Faster Without Burning Out Your Staff

A2R: How to Close Faster Without Burning Out Your Staff

75% of Finance managers believe their financial close processes are ineffective. The world-class finance organizations excel in five key areas…
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Turn the Focus to Working Capital Amid Challenging Economics

Turn the Focus to Working Capital Amid Challenging Economics

Inflation pressures, rising interest rates and labor trends are largely beyond your control. But there are certain things you can…
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10 Characteristics of Digital World Class® GBS Organizations

10 Characteristics of Digital World Class® GBS Organizations

The Hackett Group has identified 10 characteristics of Digital World Class global business services (GBS) organizations that permit them to…
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Accelerating Insights Through an Automated Close

Accelerating Insights Through an Automated Close

Accelerating the time to close the financial and management books is necessary in today’s business environment. Shorten the close cycle…
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Five Opportunities to Drive Greater Value From Your Outsourcing Contract

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…
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Fast-Tracking Digital World Class®

Fast-Tracking Digital World Class®

New business realities demand a higher level of performance. We project G&A organizations can create greater value for the business…
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