Research Insights

Smart Automation: Unlock the Full Potential of IT Digital Transformation

Smart automation can dramatically accelerate digital transformation of business service functions and improve the bottom line. In fact, for IT…

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Smart Automation: Unlock the Full Potential of HR Digital Transformation

Smart automation can dramatically accelerate human resources (HR) digital transformation and improve the bottom line. In fact, HR organizations that…

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Smart Automation: Unlock the Full Potential of Procurement Digital Transformation

Smart automation can dramatically accelerate procurement digital transformation and improve the bottom line. In fact, procurement organizations that deploy smart…

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Smart Automation: Unlock the Full Potential of Finance Digital Transformation

Smart automation can dramatically accelerate finance digital transformation and improve the bottom line. In fact, finance organizations that deploy smart…

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The Next-Generation Talent Profile: How Will You Fill the Digital Skills Gap?

Dramatic changes in the nature of work as a result of rapid maturing and adoption of “smart automation” technologies are…

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The Next-Generation Global Business Services Talent Profile

Dramatic changes in the nature of work as a result of rapid maturing and adoption of “smart automation” technologies are…

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The Next-Generation HR Talent Profile

Dramatic changes in the nature of work as a result of rapid maturing and adoption of “smart automation” technologies are…

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The Next-Generation IT Talent Profile

Dramatic changes in the nature of work as a result of rapid maturing and adoption of “smart automation” technologies are…

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Four Critical Drivers for Successful Finance Transformation

Finance transformation initiatives today have a broader set of objectives due to various requirements from globalization, automation and customer-centricity to…

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World-Class Global Business Services: Ten Capabilities Driving Better Performance

As global business services (GBS) organizations mature and the nature of value creation evolves, so do the characteristics of world-class…

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Enterprise Analytics: IT’s Three-Phase Approach to Create a Self-Sustaining Model

Enterprise analytics is a must-have capability to successfully compete in the market place. However, few organizations were able to succeed…

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Procurement Value: Moving Beyond Price Savings Toward Strategic Value Recognition

Procurement is mostly recognized for its successes in reducing and avoiding purchase costs. However, in the era of doing more…

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