Research Insights
Digital World Class® Matrix: P2P Solution Provider Perspective – Summary Report
A newly released Digital World Class® Matrix report analyzes and ranks 10 leading purchase-to-pay (P2P) solution providers in terms of…
Digital World Class® Matrix: P2P Solution Provider Perspective – Full Report
The full version of the research is available for purchase. The report analyzes and ranks 10 leading purchase-to-pay (P2P) solution…
Elevate Your Sales and Operations Planning Process
In an environment of elevated uncertainty and risk, improving the sales and operations planning (S&OP) process has become one of…
Customer-to-Cash Solutions Provider Research - Summary Report
Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
Customer-to-Cash Solutions Provider Research - Full Report
The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
Eight Steps That Advance the Journey to Digital World Class®
Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…
Thriving in Adversity: Seven Actions to Take Now
A new set of disruptors – geopolitical risks, talent challenges and the inflationary environment – threatens business stability and performance.…
Global Business Services: How to Reach the Next Level of Performance
Global business services (GBS) organizations often hit performance plateaus, struggling to expand or optimize their operating model to get to…
Accelerate Your Third-Party Risk Management Journey
To protect against evolving third-party risk (TPRM), companies need a more stringent and formal enterprisewide approach – one that enables…
A2R: How to Close Faster Without Burning Out Your Staff
75% of Finance managers believe their financial close processes are ineffective. The world-class finance organizations excel in five key areas…
Turn the Focus to Working Capital Amid Challenging Economics
Inflation pressures, rising interest rates and labor trends are largely beyond your control. But there are certain things you can…
10 Characteristics of Digital World Class® GBS Organizations
The Hackett Group® has identified 10 characteristics of Digital World Class® global business services (GBS) organizations that permit them to…