Research Insights
Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Summary Report
A newly released Digital World Class® Matrix: Finance and Accounting Outsourcing (FAO) Solution Provider Perspective analyzes and ranks 15 leading…
Digital World Class® Matrix: Finance and Accounting Outsourcing Solution Provider Perspective – Full Report
The full version of the Finance and Accounting Outsourcing (FAO) Solution Provider Perspective research is available for purchase. The report…
Unlocking the Secrets to GBS Success: Insights from the Top Performers
Enterprise expectations of global business services (GBS) are expanding significantly beyond scaling services across functions to achieve a cost advantage.…
Resilience: The Digital World Class® Advantage
Companies that are best able to absorb shocks, navigate trials and accelerate past peers are digital leaders. Digital World Class®…
Bridging the Outsourcing Value Gap
Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while…
Elevated Training Investment Contributes to 49% Lower Recruitment and Staffing Process Costs
Digital World Class® organizations are both more efficient and more effective in developing people and skills. They achieve 49% lower…
Digital World Class® Matrix: P2P Solution Provider Perspective – Summary Report
A newly released Digital World Class® Matrix report analyzes and ranks 10 leading purchase-to-pay (P2P) solution providers in terms of…
Digital World Class® Matrix: P2P Solution Provider Perspective – Full Report
The full version of the research is available for purchase. The report analyzes and ranks 10 leading purchase-to-pay (P2P) solution…
Elevate Your Sales and Operations Planning Process
In an environment of elevated uncertainty and risk, improving the sales and operations planning (S&OP) process has become one of…
Customer-to-Cash Solutions Provider Research - Summary Report
Modern customer-to-cash (C2C) platforms deliver dramatically superior value realization compared to legacy applications, including significantly more “hands-free” transaction processing, 10x…
Customer-to-Cash Solutions Provider Research - Full Report
The full 70-page version of the research is available for purchase. It includes an array of metrics detailing peer, media,…
Eight Steps That Advance the Journey to Digital World Class®
Indirect procurement plays a critical role in determining the procurement function’s overall performance. In our experience, most organizations have significant…