Gen AI is quickly becoming a competitive differentiator for GBS, but uncertainty remains about where to invest and how to prepare your workforce.

In our upcoming webcast, Juan Rodriguez, Senior Director, Finance and GBS Executive Advisory, will cut through the hype with a practical framework: three proven enterprise adoption models, real-world use cases driving measurable outcomes, and what Gen AI and agentic AI mean for your talent strategy.

This webcast is designed for GBS and transformation leaders ready to move beyond pilots.

83% of HR leaders expect rising demands in 2026 – yet resources aren’t keeping pace.

AI-enabled capacity and agile workforce models are emerging as critical levers. But building them requires more than technology alone.

Join us for insights from our 2026 HR Key Issues Study on where AI delivers real impact and the strategic actions that matter most.

A missed shipment. An unconfirmed PO. In 2026, either can stall the factory floor and trigger immediate margin erosion.

Yet many organizations still manage direct spend through ERP silos and manual workflows – scrambling to fix disruptions rather than strategically preventing them.

On March 26, The Hackett Group and Coupa are hosting a live session on the four stages of Direct Spend Maturity, including where AI-native execution is already changing the equation for leading organizations.

What separates leading procurement technology providers from the rest?

Join this webcast as our Solution Intelligence analysts unpack the 2025-2026 Procurement Technology “50 to Know,” “50 to Watch,” “Future 5” and “Hall of Fame” recognition lists.

We’ll discuss the criteria behind the selections and what today’s leaders and challengers signal about the market’s direction.