Blog Insights

Three Themes Shaping the 2022 Global Business Services Agenda

The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…

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Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?

In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…

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Data Drives Digital World Class: Finance Must Drive Data Quality To Thrive as a World-Class Organization

For decades, The Hackett Group® has analyzed the efficiency and effectiveness of finance functions, how their performance relates to world-class…

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2022 Promises to Be Another Challenging Year for HR Organizations

HR organizations have full plates. So, what else is new? After nearly two years of helping organizations steer through complex…

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The Future of Data Analytics

Not too long ago, data collection was largely seen as a corporate chore, often required by law or policy, but…

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The Great Resignation Calls For A Big Reset

The talent world has turned upside down since Covid hit. A flood of people leaving companies, record numbers of job…

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The Hypocrisy of Project Demand Management

Everyone knows that demand management is the Achilles Heel of technology organizations (IT). If you can’t rationalize business demand for…

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Six Levers for Digital World Class Information Technology Performance

Business leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

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Six Levers for Digital World Class Human Resources Performance

Human resources (HR) leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can…

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Six Levers for Digital World Class Procurement Performance

Procurement leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

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Six Levers for Digital World Class Finance Performance

Finance leaders have been counting on technology and digital transformation to accelerate performance improvement. But how high can you reasonably…

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Don’t Squander This Golden Opportunity To Improve Your Work Model

“This is a once-in-a-lifetime opportunity to rethink what’s the nature of work and what’s the nature of the office, and…

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