Insights


2026 GBS Key Issues

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 Procurement Key Issues

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 Finance Key Issues

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

2026 Technology Key Issues

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

Hackett AI XPLR Video

Discover Your Gen AI Potential With Hackett XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

2025 US SG&A Cost Study and Scorecard

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report

Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report

The Hackett Group’s 2025 Digital World Class® Matrix: Learning and Development Software Provider Perspective evaluates 19 leading platforms transforming how…

Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Full Report

Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Full Report

Gain the full intelligence available in the full 2025 Digital World Class® Matrix: Learning and Development Software Provider Perspective –…

Accounts Payable Perspective Summary Report

Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Summary Report

The Hackett Group’s 2025 Accounts Payable Digital World Class® Matrix reveals the AP platforms delivering measurable impact in automation, cycle…

Accounts Payable Perspective Full Report

Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Full Report

Gain the full intelligence available in the 2025 Digital World Class® Matrix: Accounts Payable Provider Perspective – available for purchase.…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…