Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report

The Hackett Group’s 2025 Digital World Class^® Matrix reveals which L&D software providers are leading in automation, AI-enabled learning and workforce upskilling. This concise summary highlights the top platforms across small, mid-market and enterprise segments and shows how leading solutions cut costs and workload while boosting engagement and learning outcomes.

Key insights at a glance:

• Vendor comparisons: 19 providers benchmarked across 10 core capabilities, including automation, content creation, skills mapping and analytics.
• Efficiency gains: Advanced platforms deliver 52% workload reduction, 50% cost savings and 58% automated L&D transactions.
• AI-powered learning: Explore personalized paths, AI-generated content, interactive chatbots and learning that meets employees in the flow of work.
• User satisfaction: Customer insights show strong satisfaction with workload relief (63%) and steady improvement in usability and innovation.
• Strategic impact: See how leading platforms strengthen alignment with business goals and support scalable workforce transformation.

Download the summary report now to uncover which L&D software providers are leading the market in automation, AI-enabled learning and measurable workforce impact.