Digital World Class® Matrix: Payroll Software Provider Perspective – Summary Report

The Hackett Group’s 2025 Digital World Class® Matrix: Payroll Software Provider Perspective is your strategic guide to selecting payroll technology that drives accuracy, efficiency and compliance. This exclusive report analyzes 18 top providers, revealing how automation, generative artificial intelligence (Gen AI) and emerging capabilities are redefining payroll performance across global enterprises.

Report Key Insights:

  • Top vendor rankings: Benchmark 18 leading payroll software providers across 26 key capabilities and real-world value metrics.
  • Error reduction and cost savings: Learn how top platforms cut payroll error rates by 80% and reduce cost per paycheck by 71%.
  • AI and innovation leadership: See which vendors lead with touchless payroll, continuous calculation and agentic AI.
  • User-validated performance: Access satisfaction scores on automation, onboarding, support and compliance improvements.
  • Future-ready capabilities: Understand which providers offer predictive analytics, mobile enablement and earned wage access.

Download the summary report now to see which payroll software vendors are truly built for what’s next.

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