The Hackett Group Announces Third Quarter 2020 Results

November 2, 2020
5 Min Read
  • Q3 2020 net revenue of $57.8 million exceeds high end of guidance
  • Q3 2020 GAAP EPS of $0.09
  • Q3 2020 Pro forma EPS of $0.17, which exceeds high end of guidance
  • Board of Directors declared a 9.5 cent quarterly dividend

MIAMI, FL – November 2, 2020 – The Hackett Group, Inc. (NASDAQ: HCKT), a global intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm, today announced its financial results for the third quarter, which ended on September 25, 2020.

Third quarter 2020 net revenue (gross revenue less reimbursable expenses) was $57.8 million, down 13%, as compared to the same period in the prior year, but up 10% sequentially as demand improved throughout the quarter.

GAAP diluted earnings per share were $0.09 for the third quarter of 2020, as compared to GAAP diluted earnings per share of $0.21 in the same period in the prior year due to the economic disruption resulting from the COVID-19 pandemic.

Third quarter 2020 pro forma diluted earnings per share were $0.17, as compared to $0.27 in the same period in the prior year. Pro forma information is provided to enhance the understanding of the Company’s financial performance and is reconciled to the Company’s GAAP information in the accompanying tables.

At its most recent meeting, the Company’s Board of Directors declared a quarterly dividend of 9.5 cents per share for its shareholders of record on December 18, 2020, to be paid on January 9, 2021.

At the end of the third quarter of 2020, the Company’s cash balances were $43.2 million with no outstanding debt. During the quarter, the Company repurchased 83 thousand shares under its share repurchase program at an average price of $12.57 for a total of $1.0 million. As of the end of the third quarter of 2020, the Company’s remaining share repurchase program authorization was $4.7 million.

“Although our results continued to be impacted by the pandemic, our revenues grew 10 percent on a quarterly sequential basis, as client demand and engagement improved throughout the quarter,” stated Ted A. Fernandez, Chairman & CEO of The Hackett Group, Inc. “We expect this momentum to continue into the fourth quarter which should allow us to continue to improve our results in the near term and emerge financially and strategically stronger as and when the pandemic subsides.”

Although economic uncertainty from the COVID-19 pandemic continues to be high, the Company’s current estimates suggest that net revenue for the fourth quarter of 2020 will be in the range of $55.0 million to $58.0 million. The Company estimates pro forma diluted earnings per share for the fourth quarter of 2020 to be in the range of $0.20 and $0.22.

Other Highlights

2020 Disrupted Marketing Campaign – In second quarter and early third quarter, The Hackett Group executed its most extensive integrated marketing effort ever. At the core of the effort was the “2020 Disrupted” campaign, with research that focused on five essential digital transformation action areas: cash, cost, people, technology and supply chain. In early third quarter, the focus of the marketing offers focused on planning for the “next normal,” as most companies quickly discovered that their forecasts and plans for the coming quarters were completely outdated and faced the challenge of developing multiple possible scenarios for what the recovery might look like for their company and industry.

Digital World-Class Research – The Hackett Group issued world-class research for finance, procurement, human resources, and information technology Each research piece contains more than 50 metrics detailing how executives are shattering outdated operating models to usher in innovative ways to deliver new levels of agile business services, including The Hackett Group’s new projections of how companies can achieve digital world-class performance levels, further enhancing efficiency, effectiveness, and customer experience.

2021 Key Issues Study Launch – The Hackett Group launched its 2021 CXO Agenda studies for finance, procurement, supply chain, human resources, information technology. The studies, which will result in research that will be issued in early 2021, will enable participants to gain insights into: key challenges and opportunities in 2021; how prepared a company’s function is to meet these unique challenges; what initiatives are on the 2021 transformation agenda, and how they compare to other organizations; projected changes in staffing levels and operating budgets by function; and broader business trends and strategic enterprise priorities.

Working Capital Update – The Hackett Group released a first-ever mid-year update to its annual Working Capital Survey. The results, which look at working capital performance at 849 of the largest non-financial U.S. companies, detailed the reduction in revenue and increase in both debt and cash-on-hand for companies, as well as the deterioration of working capital performance, including a 7% increase in Days Sales Outstanding, a 15% increase in Days Inventory Outstanding and a 10% increase in Days Payables Outstanding.

On Monday, November 2, 2020, senior management will discuss third quarter results in a conference call at 5:00 P.M. ET. The number for the conference call is (800) 593-0486, [Passcode: Third Quarter]. For International callers, please dial (517) 308-9371. Please dial in at least 5-10 minutes prior to start time. If you are unable to participate on the conference call, a rebroadcast will be available beginning at 8:00 P.M. ET on Monday, November 2, 2020 and will run through 5:00 P.M. ET on Monday, November 16, 2020. To access the rebroadcast, please dial (800) 925-1779. For International callers, please dial (402) 220-3079.

In addition, The Hackett Group will also be webcasting this conference call live through the service. To participate, simply visit approximately 10 minutes prior to the start of the call and click on the conference call link provided. An online replay of the call will be available after 8:00 P.M. ET on Monday, November 2, 2020 and will run through 5:00 P.M. ET on Monday, November 16, 2020. To access the replay, visit or

Earnings Call Documents

SEC XBRL Filings – Q3 2020


About The Hackett Group, Inc.

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm to global companies, with offerings that include cloud ERP, EPM and analytics implementation. Services include business transformation, enterprise analytics and global business services. The Hackett Group also provides dedicated expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement and information technology, including its distinguished Oracle, SAP, Coupa and OneStream practices.

The Hackett Group has completed nearly 18,000 benchmarking studies with major corporations and government agencies, including 97% of the Dow Jones Industrials, 90% of the Fortune 100, 80% of the DAX 30 and 59% of the FTSE 100. These studies drive its Best Practice Intelligence Center™ which includes the firm’s benchmarking metrics, best practices repository and best practice configuration guides and process flows, which enable The Hackett Group’s clients and partners to achieve world-class performance.


This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and involve known and unknown risks, uncertainties and other factors that may cause The Hackett Group’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward-looking statements. Factors that impact such forward-looking statements include, among others, the impact of the coronavirus pandemic, including the duration and severity of the pandemic, the economic impact of the pandemic and the timing of an economic recovery, our ability to manage our business and capital resources through the pandemic, the ability of our products, services, or offerings mentioned in this release to deliver the desired effect, our ability to retain existing business, our ability to attract additional business, our ability to effectively market and sell our product offerings and other services, including those referenced above, the timing of projects and the potential for contract cancellations by our customers, especially given that our clients are also impacted by the coronavirus pandemic, changes in expectations regarding the business consulting and information technology industries, our ability to attract and retain skilled employees, possible changes in collections of accounts receivable due to the bankruptcy or financial difficulties of our customers, risks of competition, price and margin trends, foreign currency fluctuations, the impact of Brexit on our business, changes in general economic conditions and interest rates, our ability to mitigate the impact of the recent decline in our European operations, our ability to obtain debt financing through additional borrowings under our existing credit facility as well as other risks detailed in our Annual Report on Form 10-K for the most recent fiscal year and our Quarterly Report on Form 10-Q for the second fiscal quarter of fiscal 2020, each as filed with the Securities and Exchange Commission. We undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

Robert A. Ramirez, CFO, 305-375-8005 or