2026 HR Key Issues

Building the Agentic HR Organization

HR leaders face rising pressure to enable workforce agility, resilience and AI adoption while workloads grow and resources remain constrained. The Hackett Group’s 2026 HR Key Issues research reveals how leading organizations are redesigning the HR operating model, enabling human-AI collaboration and shifting HR from administration to workforce performance.

Get the insights that matter:

  • Why 81% of HR leaders view intelligent technology as critical but 59% still lack an implementation roadmap
  • How workforce mobility, skills fluidity and AI-enabled talent processes are shaping the 2026 HR agenda
  • How leading organizations are responding to a 9% workload increase despite flat staffing and budgets
  • Where AI is improving hiring, performance management and employee experience while reducing administrative work
  • What differentiates agentic HR organizations as they redesign skills, governance and human-machine collaboration to drive enterprise value
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