Generative AI in IT

Generative AI in IT enhances technology operations by automating tasks such as code generation, incident resolution, documentation and system monitoring. It supports information technology (IT) teams with intelligent assistants that can draft scripts, explain complex code, generate infrastructure templates and accelerate software development. Generative artificial intelligence (Gen AI) also powers AI-driven chatbots and copilots for faster troubleshooting and user support. By integrating with DevOps, cloud platforms, and IT service management tools, Gen AI boosts productivity, reduces manual effort, and helps IT organizations innovate, maintain resilience, and deliver more responsive digital services.