Global business services executives shared their priorities and planned improvement initiatives for 2023, in our annual Key Issues study. Watch to find out what’s top of mind for executives.
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The Tech-Enabled GBS Agenda – Top Priorities for 2023
What issue should global business services and technology leaders focus on in 2023? What threats and challenges do they face?…
Global Business Services Key Issues: What’s Top of Mind for Executives in 2023
To thrive amid uncertainty, technology and digital transformation will be key. The prospect of a global economic downturn, geopolitical uncertainty…
2023 Global Business Services Key Issues Research
A discussion of key findings from our 2023 Global Business Services Key Issues research with The Hackett Group Global Business…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…