Market Intelligence
Differentiate Your Solutions Based on Value
Our Vendor Enablement Program helps vendors like you stand out from the pack and gain visibility with potential buyers. Our insights – curated from many years of measuring top performance – identify the decision factors most important to your buyers.
Understand the market and your ability to drive growth
Our program identifies what decision-makers in your market segment really value and how you can deliver that value better than the competition. Combining empirical, data-driven insights and a cutting-edge evaluation method, The Hackett Group® better positions you to accelerate sales.
Members of the Vendor Enablement Program have access to:
Market Intelligence Report
Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Summary Report
The Hackett Group’s 2025 Accounts Payable Digital World Class® Matrix reveals the AP platforms delivering measurable impact in automation, cycle times and compliance. This concise summary evaluates 15 leading providers across global enterprise, midmarket, and small segments, showing how advanced invoice capture, AI-enabled workflow intelligence and integrated payment capabilities reshape invoice-to-pay performance.
Featured Insights
Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report
Digital World Class® Matrix: Cash Application Software Vendor Market Perspective – Summary Report
Digital World Class® Matrix: Payroll Software Provider Perspective – Summary Report
Digital World Class® Matrix: Procurement Outsourcing Services Perspective – Summary Report
Gen AI Breakthrough Podcast
Digital World Class® Matrix Payroll Software Provider Perspective
In this episode of the “Gen AI Breakthrough” podcast, we unpack insights from our Digital World Class® Payroll Study. The discussion highlights the critical importance of payroll accuracy and the need for in-depth market analysis to understand provider capabilities and client satisfaction. The conversation also touches on the potential for automation and AI innovations to further enhance payroll processes and meet organizational objectives.
A first-of-its-kind objective rating of performance impact
Digital World Class® Matrix reports are grounded in real-world, empirical data gathered through our benchmarking studies and market research.
The Digital World Class® Matrix represents a paradigm shift in evaluating technology solutions
With in-depth process knowledge and an understanding of what it takes to become Digital World Class®, we measure the degree to which vendors and offerings help companies generate return on investment and achieve better business outcomes.
We group offerings based on particular business or functional process areas – for example, a particular customer-to-cash process or third-party risk management. Then, we assess offerings based on two dimensions: capability breadth and value realization.
Which software and outsourcing solutions are covered?
Includes rating reports on software and outsourcing solutions that cover cash application, collection and dispute management, order and contract management, and other related areas.
Includes rating reports on software and outsourcing solutions that support the hire-to-retire process and other related areas.
Includes ratings reports on software and outsourcing solutions that support the source-to-pay process and related areas.
How we build Market Intelligence Reports
For each vendor participating in a particular study, we gather the following information:
Vendor survey
Features, functions and market breadth/depth of implementation
Vendor strategy session
Articulated strategy and unique points of strength
Buyer reference checks
Interviews with selected end users
End-user survey
Questions designed to assess clients’ experience and satisfaction, as well as the offering’s performance impact
We know what to measure … and why it matters
The Hackett Group® knows how the world’s best businesses achieve peak performance. Based on our unmatched data, we have crafted a practical approach that focuses on what differentiates Digital World Class® performance – and how to target those areas.
How we evaluate performance impact
We compare aggregated client survey responses against our benchmarking data to measure performance relative to that of Digital World Class® organizations.
Are You Ready to Accelerate Your Growth?
Know the value of your software or services to gain market share.