Solution Intelligence
Know Your Value. Tell Your Unique Story.
Our Solution Intelligence program offers unbiased insights that help corporate executives make informed technology and service decisions for their functions. It also helps solution providers differentiate their offerings based on value and improve visibility with prospective buyers. Our insights and objective solution intelligence – including vendor comparisons curated from many years of measuring top performance – identify the decision factors most important to your buyers.
Enabling success for solution providers
Competitive intelligence, tailored content and expert guidance for solution providers to the procurement, supply chain, finance, human resources (HR), payroll, and other corporate functions.
Insights you won’t find anywhere else to drive:
Exposure to active buyers seeking vendor comparison insight
Our Solution Intelligence program provides exposure to an extensive network of buyers via The Hackett Group’s intelligence programs. We work directly with chief financial officers, chief procurement officers, chief information officers, chief HR officers, payroll and supply chain executives, and their teams across geographies and industries.
Featured Insights
Digital World Class® Matrix: 2025 Learning and Development Software Provider Perspective – Summary Report
Digital World Class® Matrix: Cash Application Software Vendor Market Perspective – Summary Report
Digital World Class® Matrix: Payroll Software Provider Perspective – Summary Report
Digital World Class® Matrix: Procurement Outsourcing Services Perspective – Summary Report
Artificial intelligence (AI) is at the center of today’s business technology solutions. The Hackett Group® understands what’s driving AI adoption across enterprises.
How our Solution Intelligence program is unique
With thousands of relevant technology and services providers across core business functions – finance, sourcing and procurement, HR, payroll, and others – it’s increasingly challenging for executives to find the best procurement vendor, the top finance software or the right human capital management solution for their unique operations.
Combining deep functional experience, trusted relationships with both corporate executives and solution providers, and an unbiased assessment approach, we act as a “bridge” – providing intelligence to both suppliers and buyers. Think of us as an ultimate matchmaker that helps companies advance their operations through technology.
At the heart of our approach is SolutionMap, a proprietary technology dataset built on more than 20 years of deep market experience. SolutionMap enables us to produce dynamic vendor comparisons, objective technology rankings and in-depth solution provider SWOT (strengths, weaknesses, opportunities and threats) analyses. We leverage this unparalleled insight to showcase how software and services can optimize operational performance, enhance customer experiences, and drive sustainable growth.
Solutions that our analysts deem relevant to The Hackett Group’s clients receive coverage through the ongoing SolutionMap research process or other analyses – at no cost to the solution providers involved. This is to ensure objectivity.
Here’s how we develop SolutionMap vendor comparisons and rankings
Additional programs for engaging with our Solution Intelligence team
Whether you’re a new startup or established player, it can be hard to get the word out, communicate the right message, and create meaningful content that drives conversion and builds pipelines to close deals. That’s why we provide opportunities for solution providers – no matter your size, stage or budget – to engage with our Solution Intelligence team for market-leading research, validation, and effective messaging based on our extensive work with both buyers and sellers.
Membership in these programs is separate from and independent of our Solution Intelligence team’s product/vendor coverage. Furthermore, you don’t have to participate in SolutionMap to take advantage of these programs:
Solution Intelligence membership provides access to rich resources such as:
- Fact-based articles on market trends
- In-depth vendor profiles
- Real-life case studies
- Reliable performance metrics
- Relevant blogs, infographics and research reports
- Self-service, objective solution data
- Comparison of strengths, weaknesses and differentiators
- Verified customer review data by solution provider
- Analyst access for consultation and discussion on critical issues such as market briefings, tailored competitive and product (road map) advice, performance feedback versus Digital World Class®, or go-to-market strategy
- Expert analyst participation for events such as webinars, roundtables, conferences and strategy meetings
- Tools and content for effective go-to-market strategies and promotions throughout your funnel
Technology and services coverage for these corporate functions:
We know how the world’s best businesses achieve peak performance
The Hackett Group® is known for unmatched insight into top performance of critical business functions – including the technology and services that drive it. No one can match the depth and breadth of our business performance insight:
Empirical data and intellectual property collected through performance studies and benchmarks
Market research from hundreds of AI sessions using our Hackett AI XPLR™ platform
More than 20 years of technology solution intelligence gathered through our proprietary process
Trusted by the best
The world’s most respected brands rely on The Hackett Group® to
inform people, process and technology decisions. Our clients include:
That’s why leading technology and solution providers turn to us for the
insight they need to optimize brand awareness and go-to-market initiatives.
Frequently asked questions
What is The Hackett Group’s Solution Intelligence program?
Our analyst-led Solution Intelligence team gathers comprehensive information about solution providers’ products and capabilities, and uses it to produce robust vendor comparisons and rankings, as well as leading research insight. This intelligence is available to business executives, as well as solution providers who are making investment decisions.
How do technology vendors and solution providers benefit from the Solution Intelligence program?
Solution providers gain insight about their relative strength and market position that helps them make sound investment decisions, develop relevant product and go-to-market strategies, and strengthen marketing and sales capabilities. They also gain exposure to procurement, finance, HR and other business function executives at the time they are developing shortlists of potential solution providers.
How does the Solution Intelligence team gather information for vendor comparisons?
We gather comprehensive product and solution information through introductory solution demos, the SolutionMap RFI process that is part of our annual research program, and continuous market updates and insights. Our analysts work with solution providers at different levels – however, always maintaining an objective, product-independent perspective. Our analysts review solutions in collaboration with the participating vendors via a standard, transparent, demo-based scoring process. Contact us to learn more about the research program.
What is the Solution Intelligence membership program?
The membership program provides tailored content and insight that helps solution providers enhance their marketing and sales efforts, and develop effective product and go-to-market strategies. Solution providers can opt to participate in our Solution Intelligence program at different membership levels.
Is membership part of the SolutionMap annual research process?
Membership is separate from and independent of the Solution Intelligence team’s product/vendor coverage. In other words, our coverage of solution providers is not on a “pay-to-play” basis. Solutions that our analysts deem relevant to The Hackett Group’s clients will receive coverage regardless of their member status.
Does a solution provider have to become a member in order to get insight from the program?
No. Although we’d love to work with all of the solution providers we cover, it’s our job to provide independent, relevant analysis of solutions that enable the core corporate functions with which The Hackett Group® works – including finance, procurement, HR, payroll, and other corporate business functions. Solution providers that are not members of our program can avail themselves of free resources available such as our finance and procurement research.
Who uses the Solution Intelligence rankings, and how do they access them?
Corporate business function executives, their teams, and their consultants, as well as prospective investors, use Solution Intelligence vendor comparisons and insights to make informed and relevant decisions. Executives can gain access to Solution Intelligence through The Hackett Group’s intelligence programs.
Which vendors can participate in SolutionMap?
To ensure comprehensive market coverage, any vendor can participate. Our analysts conduct a quick assessment to ensure a fit with the SolutionMap process. If there is not a fit but the solution provider’s offering is considered relevant to the market, the vendor may receive alternative coverage – for example, inclusion in a blog post, vendor analysis article or market report. There is no cost for participation in SolutionMap or vendor analyses.
How is the Solution Intelligence SolutionMap program superior to other vendor comparisons or rankings?
Our approach employs a data-backed process built on more than 20 years of market expertise. It incorporates hundreds of RFI inputs and customer feedback to ensure both internal and external perspectives/analyses of the offering.
Are you ready to accelerate growth
and gain market share?
Start by knowing and showing the true value of your solutions.