Zip
Your Partner for Spend Intake and Orchestration – Powered by Zip
Zip’s spend intake and procurement orchestration platform is built for business impact. Leading companies of all sizes trust Zip to help them work smarter and spend better – and they trust The Hackett Group® to harness Zip’s AI-powered capabilities to optimize source-to-pay (S2P) processes. That’s why Zip chose us to be its first implementation partner.
Our Zip and eProcurement experience translates to tangible benefits
As Zip’s first strategic implementation partner, we understand the technology, how it improves spend intake and procurement orchestration, and what makes it unique. We apply that insight, along with extensive procurement operating model experience and our advanced AI implementation capabilities, to elevate source-to-pay performance:
Optimize spend intake and orchestration
Spend intake and orchestration should support procurement strategy and service delivery, helping users navigate and comply with S2P processes. We bring robust perspectives of best practices in each of the intake and orchestration domains – and use that knowledge to tailor solutions based on your organization, processes, and policies. As a Zip partner, we continuously update our design approach for the latest product enhancements.

Featured Insight
Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement
Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering 2.6X greater ROI, 2X the savings, and cutting cycle times by 58% using generative AI (Gen AI) and intelligent operations.
AI-powered orchestration
Zip’s embedded artificial intelligence (AI) capabilities save time, reduce errors and drive better results. We know because we’ve had a hand in that – we were the first partner to build procurement agents with
Zip. With substantial AI consulting and AI implementation experience, we have unique insight into employing agentic orchestration in disciplines ranging from intake validation to renewal to compliance.
From strategy to ongoing innovation
Our value doesn’t start or stop with implementation. We first identify and target improvements in your procurement strategy and S2P processes – and then design solutions to address them using Zip’s unique spend intake and orchestration capabilities.
We can also help maximize your ROI in Zip by leveraging new and evolving capabilities. Our services include pro AI consulting, health checks, optimization, implementation of new agents or process areas, expansion to additional business units, business acquisitions or divestitures, and new enterprise resource planning or system integrations.
What makes us different?
Proprietary insight
We deliver much more than business applications. We present insightful benchmarking data, as well as proven intellectual property, best practices, and AI consulting insights that help you use Zip to transform your S2P service delivery and close the gap to Digital World Class® procurement performance.
Accelerated time to value
Built on the experience of our consultants, our eProcurement playbook is a repository of prebuilt best practice templates, process maps, methodologies, configuration guides, AI insights, and project enablers that speed up design and implementation.
Procurement strategy leads technology
We view every eProcurement solution as an opportunity to enhance source-to-pay service delivery and refine organization design, processes, policies, governance, AI strategy, and other dimensions that drive success.
Unrivaled expertise
Our experienced professionals possess 20+ years of sourcing and procurement strategy and eProcurement experience. They have guided hundreds of successful procurement transformation and AI implementation initiatives in complex, global organizations – driving effective strategic sourcing, enterprise cost reduction, supplier relationship management, category management and other capabilities.