The Hackett Group® Reports Accelerated AI Adoption in GBS
Brief covered the Hackett Group’s latest study, revealing that 42% of global business services organizations piloted generative artificial intelligence (Gen AI) in 2024, with 63% reporting productivity and cost-saving gains.
Source: AI Brief
Lastest Insights
Essential Skills Every GBS Executive Needs to Thrive in 2025
The GBS landscape is evolving rapidly—are you prepared to lead? With the rise of generative AI, new business models, and…
Branding Global Business Services in the Gen AI Era
In this episode of the “Gen AI Breakthrough” podcast, host Penny Weller speaks with Opella’s Karan R Bhatia about the…
2025 Global Business Services Agenda
In this episode of the “Gen AI Breakthrough” podcast, Siobhan Riggott, Vin Kumar and Martijn Geerling discuss the findings of…
The Hackett Group® – As Seen on CNBC
Leading the way in Gen AI solutions, we are redefining what Digital World Class® performance looks like and accelerating your…