AI Insights


2025 US SG&A Cost Study and Scorecard

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

IT Outsourcing Trends for 2025

IT Outsourcing Trends for 2025

Season 7, Episode 6

On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Transform Technology Performance with Gen AI

Transform Technology Performance with Gen AI

Season 7, Episode 5

On this episode of the “Gen AI Breakthrough” podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…

Digital World Class® Technology

Achieving Digital World Class® Transformation in Technology With Gen AI

5 Min Read

In a world challenged by volatility and economic unpredictability, a select group of Digital World Class® organizations are not just…

Risk to Readiness Gen AI in Finance

From Risk to Readiness: The Executive Playbook for Scaling AI in Finance

Half of finance leaders doubt their AI readiness, yet pioneers like IBM and Bosch are achieving 10%-15% productivity gains. This…

Digital World Class® Human Resources

Achieving Digital World Class® Transformation in HR With Gen AI

5 Min Read

Volatility and economic uncertainty continue to challenge human resources (HR) leaders, testing their ability to support resilience, agility, and growth.…

Driving HR Performance with Gen AI

Driving HR Performance with Gen AI

Season 7, Episode 4

On this episode of the “Gen AI Breakthrough” podcast, Jessica Haley and David Gibbens discuss the findings from their annual…

Digital World Class® Finance

Achieving Digital World Class® Transformation in Finance With Gen AI

4 Min Read

In times of economic uncertainty, the pressure on finance executives is more intense than ever. Strategic decisions must be made…