Gen AI Insights


2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

Hackett AI XPLR Video

Discover Your Gen AI Potential With Hackett XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

IT Outsourcing Trends for 2025

IT Outsourcing Trends for 2025

Season 7, Episode 6

On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…

Transform Technology Performance with Gen AI

Transform Technology Performance with Gen AI

Season 7, Episode 5

On this episode of the “Gen AI Breakthrough” podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

Digital World Class® Technology

Achieving Digital World Class® Transformation in Technology With Gen AI

5 Min Read

In a world challenged by volatility and economic unpredictability, a select group of Digital World Class® organizations are not just…

Digital World Class® Human Resources

Achieving Digital World Class® Transformation in HR With Gen AI

5 Min Read

Volatility and economic uncertainty continue to challenge human resources (HR) leaders, testing their ability to support resilience, agility, and growth.…