GBS Consulting

GBS consulting provides strategic guidance to organizations in designing, optimizing, and transforming their shared services and global business services (GBS) operating models. Consultants help enterprises assess current-state performance, define target operating models, implement best practices, and adopt enabling technologies such as automation, analytics, and artificial intelligence. GBS consulting focuses on improving service delivery, reducing costs, enhancing scalability and aligning GBS with enterprise strategy. It supports multifunctional integration across finance, human resources, information technology, procurement and customer operations – enabling a shift from transactional execution to a value-driven, enterprise-enabling service organization.