Research
2024 North American SG&A Cost Study and Scorecard
Compare your organization’s SG&A cost management performance to the best North American organizations as detailed by the 2024 North American…
Download Now
Service migration management
Activities relating to the migration of business processes from new customers and/or business units to a center and/or migration of activities between centers.
Recommended Research
Research
Gen AI Can't Wait
Are you ready to unlock transformative productivity gains? Generative artificial intelligence (Gen AI) can drive up to 44% improvement in…
Download Now
Research
2024 European SG&A Cost Study and Scorecard
Compare your organization’s SG&A cost management performance to the best European organizations as detailed by the 2024 European SG&A Study…
Download Now
Research
Digital World Class Matrix™: Contract Life-Cycle Management and Intelligence Software Provider Research – Summary Report
Digital World Class Matrix™: Contract Life-Cycle Management and Intelligence Software Provider research report evaluates and ranks 21 top software providers.
Download Now
