Vision statement
Focused on the future – what global business services will aspire to become, what it wishes to deliver, who the key stakeholders are and how the vision will be achieved. The vision statement explains specifically where the organization is headed.
Recommended Research
2026 Technology Key Issues
The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
From Risk to Readiness: The Executive Playbook for Scaling AI in Technology
Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…
From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement
Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…
Related Insights
2026 Technology Key Issues
The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…
Discover Your Gen AI Potential With Hackett XPLR™
Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
IT Outsourcing Trends for 2025
On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…