Insights – Information Technology
2019 CIO Agenda: Developing Critical IT Capabilities
What are the strategic priorities and initiatives of IT leaders in 2019? The Hackett Group’s annual key issues study, representing a diverse set of businesses and executive viewpoints, identified major issues shaping the CIO agenda in 2019.Download Now
World-Class Service: Fulfilling IT Organization's Dual Digital Mission
As businesses move into full-scale digital transformation, IT has an opportunity to transcend the service provider role and become a driver of digital business capability. This can be done by mastering five key digital IT capabilities. But to apply these capabilities effectively, IT must undergo its own transformation to become a more responsive, customer-centric and innovative business partner.
The IT Function's Digital Transformation: Capabilities, Priorities and Progress
IT’s own digital transformation is essential to fulfilling its role as an enterprise transformation enabler. While executive commitment to IT’s transformation is strong, IT’s maturity levels in essential digital capabilities are weak.
Implementing a Risk-Based Approach in Oracle ARCS
A risk-based approach can help organizations streamline the account reconciliation process - increasing compliance, providing proper focus during the close cycle and supporting a more efficient and effective account reconciliation process.
Case Study: 4 Best Practices to Implement Source-to-Pay Technology
With an aggressive target for growth, this convenience store retailer acquired multiple companies to expand its overall reach in the United States.
How IT Can Support Digital Business Transformation
Digital transformation initiatives can lower the transaction process cost of business services functions by 40%, according to research from The Hackett Group.
Selecting a Best-Fit Integrated Business Planning (IBP) Technology Solution
For many years, even leading organizations drudged through the IBP process using a patchwork of spreadsheets and manual labor. While IBP technology vendors have evolved their offerings to support more elegant and efficient solutions, there is no one-size-fits-all IBP solution.
Better Master Data Management and Governance
Our recent Data Governance and Master Data Management Study found that organizations with more effective MDM processes perform better overall. Moreover, top performers in MDM share several important characteristics.
The First Six Weeks: A Guide for CIO Success in Year One with a New Company
This is part one of a two-part guide that provides newly installed CIOs with critical tools and advice based on the practices of world-class IT organizations, plus advice and examples gleaned from interviews with long-tenured CIOs.
How to drive sustainable cost optimization through benchmarking
By moving to world-class performance levels, the typical company can save up to 19% in IT costs that can be reallocated to fund IT performance improvement initiatives.
Pella Windows: Building the Case for Big Data
Investing in big-data capabilities can be a hard sell for any organization. Often, the payback can only be framed in terms of future opportunities, and the cost of creating the necessary infrastructure can be formidable.