Insights – Information Technology
World-Class IT: Redefining Performance in a Digital Era
Digital transformation is changing what world-class performance looks like. In fact, the typical IT organization can save $64 million and help spearhead $167 million in savings across general and administrative functions.Download Now
Complimentary Briefing Book Summary: Characteristics of World-Class IT Organizations
The Hackett Group compiled a 2019 – 2020 briefing book exclusively for our current Executive Advisory members detailing the practices and outlook that differentiates world-class IT organizations.
Practical Guide to Change Your IT’s Culture
In the fight to remain relevant as businesses adopt more self-managed cloud solutions and defer more IT services to third party providers, IT organizations mandate is to change the legacy culture into a more nimble, innovative one. Pursuing an innovation culture is not a simple feat and requires a programmatic approach.
2019 CIO Agenda: Developing Critical IT Capabilities
What are the strategic priorities and initiatives of IT leaders in 2019? The Hackett Group’s annual key issues study, representing a diverse set of businesses and executive viewpoints, identified major issues shaping the CIO agenda in 2019.
Modernizing the IT business relationship manager role
Research by The Hackett Group has shown that updating or newly deploying the IT business relationship manager with a modernized mission and skill set results in a three-fold increase in satisfied business stakeholders.
A Three-Phase Approach to a Successful Enterprise Analytics Model
Enterprise analytics is a must-have capability to successfully compete in the market place. However, few organizations were able to succeed in capturing the expected value from their analytics investments.
IT 2025: Reskill and retain IT talent for the digital age
According to a World Economic Forum report, the proportion of core skills required to perform a job will shift significantly between 2018 and 2022 as digitization, automation, and advances in artificial intelligence disrupt the world of work.
The IT Function's Digital Transformation: Capabilities, Priorities and Progress
IT’s own digital transformation is essential to fulfilling its role as an enterprise transformation enabler. While executive commitment to IT’s transformation is strong, IT’s maturity levels in essential digital capabilities are weak.
Implementing a Risk-Based Approach in Oracle ARCS
A risk-based approach can help organizations streamline the account reconciliation process - increasing compliance, providing proper focus during the close cycle and supporting a more efficient and effective account reconciliation process.
Case Study: 4 Best Practices to Implement Source-to-Pay Technology
With an aggressive target for growth, this convenience store retailer acquired multiple companies to expand its overall reach in the United States.
How IT Can Support Digital Business Transformation
Digital transformation initiatives can lower the transaction process cost of business services functions by 40%, according to research from The Hackett Group.
Selecting a Best-Fit Integrated Business Planning (IBP) Technology Solution
For many years, even leading organizations drudged through the IBP process using a patchwork of spreadsheets and manual labor. While IBP technology vendors have evolved their offerings to support more elegant and efficient solutions, there is no one-size-fits-all IBP solution.
Better Master Data Management and Governance
Our recent Data Governance and Master Data Management Study found that organizations with more effective MDM processes perform better overall. Moreover, top performers in MDM share several important characteristics.
The First Six Weeks: A Guide for CIO Success in Year One with a New Company
This is part one of a two-part guide that provides newly installed CIOs with critical tools and advice based on the practices of world-class IT organizations, plus advice and examples gleaned from interviews with long-tenured CIOs.
How to drive sustainable cost optimization through benchmarking
By moving to world-class performance levels, the typical company can save up to 19% in IT costs that can be reallocated to fund IT performance improvement initiatives.
Pella Windows: Building the Case for Big Data
Investing in big-data capabilities can be a hard sell for any organization. Often, the payback can only be framed in terms of future opportunities, and the cost of creating the necessary infrastructure can be formidable.