Strategic HR Review, “HR in the digital age: how digital technology will change HR’s organization structure, processes and roles,”

A bylined article by The Hackett Group’s Anthony DiRomualdo, Dorothée El-Khoury, and Franco Girimonte. “The purpose of this paper is to examine the transformative impact of digital technology on the types of services offered by HR and how those services are delivered. The authors explore how the expanded role of technology will change the types of activities delivered by the corporate center, global business services (GBS), centers of excellence (COEs) and field-based HR. Based on the changes in activities, the authors explore the impact to existing roles (those changing and those disappearing) as well as the need for new roles to be created within HR…”