Key Issues Insights

Featured Insights

Beyond Savings: Can Your Organization Prove Procurement’s Full Business Value?

Beyond Savings: Can Your Organization Prove Procurement’s Full Business Value?

Traditional savings opportunities are becoming harder to find, yet procurement continues to create value across working capital, supply continuity, risk…

AI World Class Supply Chain

AI Is Setting a New Standard for Supply Chain Performance

Demand volatility, tariff exposure and margin pressure are forcing supply chains to deliver more without proportional increases in resources. AI…

2026 Working Capital Survey

A Record $1.94 Trillion Working Capital Opportunity Demands a New Playbook

Despite stronger revenue and profitability, the working capital performance gap among North America’s largest companies rose 12% to a record…

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…


2026 Supply Chain Key Issues

2026 Supply Chain Key Issues

AI is delivering measurable supply chain results – but few organizations are scaling impact. Learn how leaders move beyond pilots…

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…

2026 global business services key issues focused on operating model and value creation

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 procurement key issues covering cost optimization, digital sourcing, and resilience

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 finance key issues including finance transformation, analytics, and automation

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

2026 technology key issues including AI, cloud modernization, and cybersecurity

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…