Wall Street Journal CIO Journal, “Robotic Process Automation Efforts Suffer From Poor Planning: Study,” Coverage of our RPA: A Reality Check research.
Software robots don’t need to take breaks, they don’t make mistakes, and they can do the boring work for human employees. But there are growing pains associated with deploying robotic process automation, analysts say. Finding the right opportunities to automate, defining the right level of automation for a set of tasks and finding the right talent to design and develop robots are among those challenges, according to a recent study by The Hackett Group Inc.
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