Article Insights
Beyond CLM: Why Third-Party Risk and Contract Management Must Operate as One
Contract management and supplier management are critical aspects of the source-to-pay (S2P) process, and there is significant overlap between the…
The AI Enterprise Performance Gap
Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…
Making AI Pay Off in Finance
At a recent executive roundtable hosted by The Hackett Group® in London, senior finance executives from a cross-section of industries…
With Orchestration it’s What’s on the Inside That Counts
While working with buy-side clients who are making procurement tech-selection decisions, most of the inquiries we receive are about the…
How Procurement Analytics Needs to Work – From Visibility to Orientation
Procurement analytics has reached a level of maturity that would have been difficult to imagine even a few years ago.…
Supplier Management as a Continuous Signal
Supplier management exposes the same design trade-off as earlier execution layers: platforms still treat suppliers as static records even when…
Payment Execution and Cash Discipline – From Paying Correctly to Paying
Payment execution is often treated as the mechanical conclusion of procure-to-pay (P2P). Once an invoice is approved and posted, payment…
Invoice Processing Maturity – From Automation Rates to Exception Economics
Organizations track touchless processing rates, straight-through processing percentages, cycle times and cost per invoice to gauge progress. These metrics are…
AI Agents and a Real-Life Business Use Case
Procurement has often been considered ahead of the curve in testing and implementing digital solutions to streamline operations, enforce compliance…
Intake and Guided Buying – From Structured Entry to Intent Capture
Well-executed intake converts intent into the correct execution path with minimal user effort. Poor intake forces users to understand and…
Catalogs as an Execution Layer – From Static Content to Operational Leverage
Catalogs are often treated as a front-end convenience feature in procure-to-pay (P2P), discussed primarily in terms of user experience, item…
What ‘Good’ Looks Like in Modern Procure-to-Pay Execution – New Series
Future-state visions, such as AI-native platforms, autonomous processes and intelligent agents, often dominate procure-to-pay (P2P) discussions. While those conversations have…