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Are you maximizing the improvement potential?

Top performers in the use of ITO (IT outsourcing) and BPO (business process outsourcing) report initial improvements in the 8% to 16% range for six key measures of efficiency and effectiveness, along with average annual recurring improvements in the 12% to 20% range. Peers, on the other hand, see improvements of 5% or less in most areas.

Are you maximizing the improvement potential?

How do top performers maximize improvement potential?

One way that top performers drive greater value is by integrating outsourcing strategy with process transformation.

As your outsourcing consulting partner for every stage of the process, we can:

Our outsourcing experience spans all business functions and domains

What makes the difference?

Our Awards


2018 World's Best Outsourcing Advisors

The Hackett Group® is proud to be one of 20 companies named “The World’s Best Outsourcing Advisors” for 2018 by the International Association of Outsourcing Professionals.


Queen's Award for Enterprise

In April 2017, The Hackett Group, formerly AECUS in the UK, was awarded the prestigious Queen’s Award for Enterprise in the international trade category for outstanding short-term growth in overseas sales.