Sourcing & Procurement Insights

Featured Insights

Digital World Class® Procurement

Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement

Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

2025 European SG&A Cost Study and Scorecard

Master Cost Leadership Now: Learn from Europe’s Gen AI Leaders

Selling, general and administrative expenses (SG&A) costs have skyrocketed to 11.5% of revenue, the highest since 2020, with just 18%…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…


2022 Digital World Class® Procurement

2022 Digital World Class® Procurement

Season 3, Episode 25

The Hackett Group Global Communications Director Gary Baker talks with Principal, Procurement Advisory Kurt Albertson and Associate Principal, Procurement Advisory…

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

Five Opportunities to Drive Greater Value From Your Outsourcing Contract

While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…

Make or Buy – Deciding if and When to Outsource

Make or Buy – Deciding if and When to Outsource

Season 3, Episode 18

The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS…

Procurement and Inflation – Input and Guidance

Procurement and Inflation – Input and Guidance

Season 3, Episode 16

The Hackett Group Senior Procurement Advisor Nicolas Walden talked with Associate Principal Jonathan Fehring about the impact of inflation on…

Three Themes Shaping the 2022 Procurement Agenda

Three Themes Shaping the 2022 Procurement Agenda

5 Min Read

The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…

Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?

3 Min Read

In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…

Procurement – Insights from The Hackett Group’s 2022 Key Issues Study

Procurement – Insights from The Hackett Group’s 2022 Key Issues Study

Season 3, Episode 8

The Hackett Group Senior Manager Vicky Kavan talks with Principal Chris Sawchuk and Principal Timothy Yoo about key findings from…

Podcast - Vodafone a blockchain price manage helps revolutionize procurement

Vodafone – A Blockchain Price Manager Helps Revolutionize Procurement

Season 3, Episode 4

The Hackett Group European Procurement Advisory Practice Leader Mélani Flores talks with Vodafone Global Head of SCM Development, Operations &…

Sustainable Procurement in Europe – Critical Success Factors

Sustainable Procurement in Europe – Critical Success Factors

Season 3, Episode 3

The Hackett Group Principal David Ketchin talks with Senior Director Hiten Parmar and Principal Georg Bach about their perspective on…

The Hackett Institute Overview

The Hackett Institute Overview

Better talent drives better company performance.

Podcast - Procurement – Buying Channel Strategy Optimization

Procurement – Buying Channel Strategy Optimization

Season 2, Episode 10

Associate Principal Patrick Chan talks with Associate Principal James McDonald discuss how companies can transform and optimize their buying channel…

Podcast - Trends in Sustainable Procurement and Supplier Diversity – Contrasting US and European Perspectives

Trends in Sustainable Procurement and Supplier Diversity – Contrasting US and European Perspectives

Season 2, Episode 9

The Hackett Group Senior Advisor Kurt Albertson talks with Senior Advisor Nic Walden, discussing and contrasting trends in environmental, social,…

Ready to start your journey?