Sourcing & Procurement Insights
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2026 Procurement Key Issues
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Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement
Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…
Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs
Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…
Master Cost Leadership Now: Learn from Europe’s Gen AI Leaders
Selling, general and administrative expenses (SG&A) costs have skyrocketed to 11.5% of revenue, the highest since 2020, with just 18%…
From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement
Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…
Sizing Up the Digital World Class® Advantage – and the Procurement Operating Model Transformation Required to Achieve It
As companies navigate the impact of both inflation and slowing growth, strategic sourcing, business partnering and supplier management capabilities remain…
MTN Group – The Hackett Group 2022 Digital Award Winner – Source-to-Purchase
The Hackett Group Principal Vin Kumar talks with MTN Group CPO Dirk Karl about the company’s digital transformation effort in…
2022 Digital World Class® Procurement
The Hackett Group Global Communications Director Gary Baker talks with Principal, Procurement Advisory Kurt Albertson and Associate Principal, Procurement Advisory…
Five Opportunities to Drive Greater Value From Your Outsourcing Contract
While business process outsourcing can deliver significant benefits in efficiency and cost reduction, there can also be challenges and pitfalls…
Make or Buy – Deciding if and When to Outsource
The Hackett Group Managing Director, Advisory, Europe Martijn Geerling talks with Sourcing Transformation Practice Leader, Europe Jill Stabler and GBS…
Procurement and Inflation – Input and Guidance
The Hackett Group Senior Procurement Advisor Nicolas Walden talked with Associate Principal Jonathan Fehring about the impact of inflation on…
Three Themes Shaping the 2022 Procurement Agenda
The past two years have brought unprecedented instability. Yet, when we conducted our latest annual Key Issues Study – during…
Business Process Outsourcing: Are You Getting Full Value From Your Outsourcing Partnerships?
In any outsourcing partnership, it’s tempting to think that once the contract is signed, the heavy lifting is done. After…
Procurement – Insights from The Hackett Group’s 2022 Key Issues Study
The Hackett Group Senior Manager Vicky Kavan talks with Principal Chris Sawchuk and Principal Timothy Yoo about key findings from…
Vodafone – A Blockchain Price Manager Helps Revolutionize Procurement
The Hackett Group European Procurement Advisory Practice Leader Mélani Flores talks with Vodafone Global Head of SCM Development, Operations &…
Sustainable Procurement in Europe – Critical Success Factors
The Hackett Group Principal David Ketchin talks with Senior Director Hiten Parmar and Principal Georg Bach about their perspective on…
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