Research
Unlock the Power of Gen AI: Architecting the Future of Finance
Generative AI (Gen AI) is disrupting how organizations think and operate while reinventing what’s possible. Executives who take bold action…
Download Now
Measurement of efficiency factors such as productivity, cost, cycle time and the extent to which technology is used to indicate top performance by a global business services organization. Operational excellence is the X axis in the Hackett Value Grid™ to identify Digital World Class® performance.