The Hackett Group and ADP Expand Strategic Alliance

August 21, 2017
4 Min Read

The Hackett Group Research, Tools To Be Available To Midsized Businesses New to ADP Workforce Now

MIAMI & LONDON, August 21, 2017 – The Hackett Group, Inc. (NASDAQ: HCKT) and ADP® (NASDAQ: ADP) have announced an expansion to their strategic alliance that will offer midsized companies (those with 150 to 999 employees) new to ADP Workforce Now® access to The Hackett Group’s benchmarking tool, metrics, best practices, research and performance studies. These offerings are aimed at helping ADP Workforce Now users improve HCM performance and monitor the efficiency and effectiveness of their HR operations.

ADP Workforce Now is a cloud-based integrated human capital management solution offering robust HR, payroll, benefits administration, talent management, time and attendance management, and analytics functionality. The solution helps midsized companies focus on what matters most: Their business, their employees and their bottom line.

ADP will be offering its midsized clients new to ADP Workforce Now a custom HR practices benchmarking tool designed by The Hackett Group to help them identify critical business issues and areas that should be targeted for HR and payroll performance improvements. ADP also will offer customers customized intellectual property from The Hackett Group, including best practices and process flows, to assist them in configuring ADP Workforce Now, along with relevant research and HR process benchmark metrics from The Hackett Group’s extensive library.

ADP Workforce Now users will be able to use the benchmarking tool as a scorecard, updating it as they make progress, and seeing how their performance improves over time.

This new offering to ADP’s midsized clients expands on the existing partnership between ADP and The Hackett Group, which offers dedicated best practices advisory services to large enterprise clients that use the ADP Vantage HCM® solution.

“Our research has proven that technology is only one part of achieving world-class HR performance,” said Harry Osle, The Hackett Group Global HR Advisory Practice leader. “It takes a balanced focus on people, processes, technology and information to achieve world-class performance. This expanded alliance will enable new ADP Workforce Now clients to begin their implementation efforts with a clear understanding of where their greatest opportunities for improvement are, and how they can address them. It will also provide this unique insight to the ADP implementation team, allowing them to set up and configure the software consistent with customer priorities and Hackett Best Practice references.”

“Companies of this size are generally in growth mode, and HR is often too busy fighting fires to focus heavily on best practices in HR,” explained Osle. “By relying on our empirically-proven best practices, they can achieve far greater ROI, see results more quickly and position themselves to provide better strategic support to the enterprise.”

The Hackett Group’s research has found that top performing HR organizations operate at 64 percent lower cost than typical companies with under 2,000 employees, and spend dramatically less on transaction processing, recruiting and staffing, and payroll administration. They rely on 63 percent fewer HR full-time employees to serve 168 percent more employees. Also, the talent management maturity leaders have 17 percent higher levels of overall workforce productivity.

In addition, top performers are significantly more effective, and see 45 percent fewer data management, HR reporting, and compliance errors, freeing staff to focus on strategic issues such as talent management. Less rework means less cost and more time to focus on the people issues.

“We’re delighted to be offering new ADP Workforce Now clients access to the best practices, benchmarking tools, and research data from The Hackett Group,” said John Ayala, president of Major Account Services at ADP. “This alliance further strengthens ADP’s commitment to help clients better navigate their path to world-class HR by providing them with access to HCM industry best practices.”

More information on the offering is available at this link More information on The Hackett Group’s HR offerings is available at this link:


About The Hackett Group, Inc.

The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm to global companies, offering digital transformation including robotic process automation and enterprise cloud application implementation. Services include business transformation, enterprise analytics, working capital management and global business services. The Hackett Group also provides dedicated expertise in business strategy, operations, finance, human capital management, strategic sourcing, procurement and information technology, including its award-winning Oracle and SAP practices.

The Hackett Group has completed more than 17,850 benchmarking studies studies with major corporations and government agencies, including 93% of the Dow Jones Industrials, 90% of the Fortune 100, 80% of the DAX 30 and 57% of the FTSE 100. These studies drive its Best Practice Intelligence Center™ which includes the firm’s benchmarking metrics, best practices repository and best practice configuration guides and process flows, which enable The Hackett Group’s clients and partners to achieve world-class performance.



Powerful technology plus a human touch. Companies of all types and sizes around the world rely on ADP cloud software and expert insights to help unlock the potential of their people. HR. Talent. Benefits. Payroll. Compliance. Working together to build a better workforce. For more information, visit

ADP, ADP Workforce Now, ADP Vantage HCM and the ADP logo are registered trademarks of ADP, LLC. ADP A more human resource is a service mark of ADP, LLC. All other marks are the property of their respective owners. Copyright © 2017 ADP, LLC. All rights reserved.


The Hackett Group Cautionary Statement Regarding “Forward Looking” Statements

This release contains “forward looking” statements within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Statements including without limitation, words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, seeks”, “estimates” or other similar phrases or variations of such words or similar expressions indicating, present or future anticipated or expected occurrences or outcomes are intended to identify such forward looking statements. Forward looking statements are not statements of historical fact and involve known and unknown risks, uncertainties and other factors that may cause the Company’s actual results, performance or achievements to be materially different from the results, performance or achievements expressed or implied by the forward looking statements. Factors that may impact such forward looking statements include without limitation, the ability of Hackett to effectively market its Services, whether independently or through ADP, against competition from other consulting and professional/trade associations/companies who may have or develop in the future, similar offerings, the commercial viability of Hackett’s Services or the offerings which ADP embeds them, changes in expectations regarding consulting services or technology products, Hackett’s ability to market and sell its consulting and transformation services, ADP’s continued status as a leading solution in the technology and payroll space, the ability of Hackett to attract skilled employees, changes in collections of accounts receivable, risk of competition, price and margin trends, changes in general economic conditions and interests rates as well as other risk detailed in Hackett’s reports filed with the United States Securities and Exchange Commission. Hackett does not undertake any duty to update this release or any forward looking statements contained herein.