Agentic AI Insights
Featured Insights
Where AI Investment Starts Paying Off
AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…
SG&A Has Reached a Tipping Point
Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…
Revenue Is Growing. SG&A Costs Are Growing Faster.
SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…
The AI Procurement Performance Gap
AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…
The Future 5 Procurement Provider Start-Ups for 2025–2026
Alongside the annual release of the 50 to Know, 50 to Watch and Hall of Fame procurement provider lists, our…
From Watch to Know 2025-2026 – How Graphite Connect Made the Transition
Each year, some of the solution providers named on the 50 To Watch list (i.e., relatively new providers to the…
Revealing the ‘50 to Know,’ ‘50 to Watch,’ ‘Future 5’ Start-Ups and ‘Hall of Fame’ Procurement Provider Lists for 2025-2026
Each year, our analysts, rigorously assess the capabilities of procurement technology solutions across market sectors to arrive at a list…
2026 HR Key Issues
HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…
2026 GBS Key Issues
GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…
2026 Procurement Key Issues
Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…
2026 Finance Key Issues
Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…
Why “Whose Agents Are Better?” Is Not the Right Question to Ask
Given the evolving solution provider landscape and the growing number of methods for integrating AI across platforms, organizations interested in…
2026 Technology Key Issues
The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…
Agentic AI and Procurement (Part 6): What’s Next on the Agentic Frontier?
Procurement has continuously evolved in waves, with formalization, digitization and, more recently, autogmentation. The next wave has already arrived. Agentic…
Agentic AI and Procurement (Part 5): The Roadmap – From Pilot to Scale
Implementing agentic AI in procurement is not just a systems project. It is a shift in how the function operates.…
Agentic AI and Procurement (Part 4): What It Takes to Make It Work
This raises new questions about architecture, governance and change management that go beyond what most digital procurement initiatives have had to tackle…