Agentic AI Insights
Featured Insights
SG&A Has Reached a Tipping Point
Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…
Revenue Is Growing. SG&A Costs Are Growing Faster.
SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…
The AI Procurement Performance Gap
AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…
A New Organizational Capability Gap Is Emerging
Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…
Agentic AI and Procurement (Part 4): What It Takes to Make It Work
This raises new questions about architecture, governance and change management that go beyond what most digital procurement initiatives have had to tackle…
Agentic AI and Procurement (Part 3): What Agentic AI Can Actually Do
For procurement leaders evaluating agentic AI, the most pressing question is no longer “What is it and does it drive…
Agentic AI and Procurement (Part 2): Why It’s Worth It
Agentic AI is sometimes framed as a vision of the future, but its strongest value proposition lies in what it…
Agentic AI and Procurement (Part 1): What Is Agentic AI?
Procurement has long been a testing ground for digital transformation, adopting automation and analytics at scale to streamline operations, enforce…