AI World Class Insights

Featured Insights

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

2026 European SG&A Cost Study and Scorecard

SG&A Has Reached a Tipping Point

Selling, general and administrative (SG&A) costs have reached a five-year high across Europe’s largest companies. Even with stronger revenue growth,…

2026 North American SG&A Cost Study and Scorecard

Revenue Is Growing. SG&A Costs Are Growing Faster.

SG&A costs have outpaced revenue growth for five consecutive years at North America’s largest companies. Even organizations improving selling, general…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…


AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

AI Procurement

The AI Procurement Performance Gap

AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…

AI World Class Human Resources

A New Organizational Capability Gap Is Emerging

Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…

AI World Class Finance

As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging

Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…