AI Insights


2026 AI World Class Technology<br> Closing the Enterprise AI Performance Gap

2026 AI World Class Technology
Closing the Enterprise AI Performance Gap

A 75% performance gap is emerging between organizations that redesign work around artificial intelligence (AI) and those that simply automate…

2026 AI World Class Finance<br>The AI Performance Gap: How Leaders Are Creating Up to 75% Better Performance

2026 AI World Class Finance
The AI Performance Gap: How Leaders Are Creating Up to 75% Better Performance

New AI World Class research shows organizations redesigning finance around artificial intelligence (AI) are creating performance advantages of up to…

The Future of HR: How Oracle Is Putting Agentic AI to Work

The Future of HR: How Oracle Is Putting Agentic AI to Work

Season 7, Episode 7

On this episode of the Gen AI Breakthrough podcast, Harry Osle, Chief Human Resources Officer at The Hackett Group®, speaks with…

Beyond CLM: Why Third-Party Risk and Contract Management Must Operate as One

Beyond CLM: Why Third-Party Risk and Contract Management Must Operate as One

7 Min Read

Contract management and supplier management are critical aspects of the source-to-pay (S2P) process, and there is significant overlap between the…

The AI Enterprise Performance Gap

The AI Enterprise Performance Gap

6 Min Read

For decades, organizations competed through products, markets and scale. Increasingly, they will compete through operating performance. Leading organizations are redesigning…

AI World Class Supply Chain

AI Is Setting a New Standard for Supply Chain Performance

Demand volatility, tariff exposure and margin pressure are forcing supply chains to deliver more without proportional increases in resources. AI…

AP Automation/Invoice-to-Pay Solutions

AP Automation/Invoice-to-Pay Solutions

Accounts Payable (AP) /Invoice-to-Pay (I2P) automation software is designed to streamline AP processes within organizations by automating the receipt, processing…

2026 Working Capital Survey

A Record $1.94 Trillion Working Capital Opportunity Demands a New Playbook

Despite stronger revenue and profitability, the working capital performance gap among North America’s largest companies rose 12% to a record…

AI as a Force Multiplier: What CHROs Are Missing

AI as a Force Multiplier: What CHROs Are Missing

The Talent Equation Podcast – AI investments deliver less value when employees lack the skills to use the technology effectively.…

AI Investment Starts Paying Off

Where AI Investment Starts Paying Off

AI investment is accelerating, but adoption alone is not driving performance. AI World Class IT research shows how leading technology…

Making AI Pay Off in Finance

Making AI Pay Off in Finance

10 Min Read

At a recent executive roundtable hosted by The Hackett Group® in London, senior finance executives from a cross-section of industries…

Building the Future of Enterprise Transformation

Building the Future of Enterprise Transformation

See how The Hackett Group® is combining AI World Class benchmarks with proprietary process and performance intelligence to power AI-enabled…