AI Insights


2026 GBS Key Issues

2026 GBS Key Issues

GBS leaders are moving past AI experimentation and delivering real performance impact in 2026. As workloads rise 15% while resources…

2026 Procurement Key Issues

2026 Procurement Key Issues

Procurement leaders are turning AI into a measurable impact in 2026. Discover how leading organizations are improving performance as AI…

2026 Finance Key Issues

2026 Finance Key Issues

Finance leaders are turning AI into results in 2026. Discover how top organizations are improving performance as AI reshapes the…

2026 Technology Key Issues

2026 Technology Key Issues

The Hackett Group’s 2026 Technology Key Issues Study shows a clear divide emerging – leading enterprises are redesigning workflows to…

Hackett AI XPLR Video

Discover Your Gen AI Potential With Hackett XPLR™

Discover the power of Gen AI to digitally transform your operations and achieve quantifiable, breakthrough results.

2025 US SG&A Cost Study and Scorecard

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

IT Outsourcing Trends for 2025

IT Outsourcing Trends for 2025

Season 7, Episode 6

On this episode of the “Gen AI Breakthrough” podcast, hosts Harish Murthy and Ryan Sebastiani discuss emerging technology outsourcing trends…

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Transform Technology Performance with Gen AI

Transform Technology Performance with Gen AI

Season 7, Episode 5

On this episode of the “Gen AI Breakthrough” podcast, Kyle McNabb leads a discussion with technology transformation leaders Jay Ruffin…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…