Bridging the Outsourcing Value Gap

Are you maximizing the value from your current outsourcing arrangements? Business process outsourcing (BPO) can deliver significant cost reductions, while other aspects of potential value – service quality, global delivery capabilities and innovation – become relegated to the back burner and often stay there.

Download The Hackett Group’s insightful eBook to learn:

  • Value gap between realized value versus the one promised in the sales process
  • Most important outsourcing value drivers – both current and anticipated
  • Why digital transformation has increased in importance in next-generation outsourcing contracts
  • Top barriers to unlocking transformational business value from an outsourcing relationship, and how to overcome them
  • Key considerations for your next outsourcing contract and what to do now
DOWNLOAD NOW
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form
This field is hidden when viewing the form

Notice of Processing. Any personal data that you provide us, which is collected or processed in connection with your use of our services or site, will be processed in accordance with our Privacy Policy located at www.thehackettgroup.com/privacy-statement/ and may require your data to be processed outside of the EEA (including via our designated third party sub-processors who assist us in our operations). Please read our privacy policy for further information.