Reimagine Business with AI-Powered Transformation

AI Consulting

Reimagine Business with AI-Powered Transformation

Leverage The Hackett Group® AI Consulting Services to Drive Innovation, Efficiency and Growth

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Rewire your enterprise with AI Consulting that delivers results. Tap into Hackett AI XPLR™, an AI readiness assessment platform, to identify, prioritize and accelerate high-impact AI opportunities – driving innovation, efficiency, and growth. Lead your industry with data-driven strategies and scalable Gen AI solutions designed for lasting competitive advantage.

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The Time for AI Consulting Is Now

65%

of CFOs now act as strategic business partners, up from 41% last year.

51%

projected impact of Gen AI on HR staff productivity.

44%

higher IT team productivity with Gen AI.

64%

of procurement leaders say Gen AI will have the biggest impact in the next five years.

Featured Insights

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Finance

Half of finance leaders doubt their AI readiness, yet pioneers like IBM and Bosch are achieving 10%-15% productivity gains. This…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Finance

Half of finance leaders doubt their AI readiness, yet pioneers like IBM and Bosch are achieving 10%-15% productivity gains. This…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in HR

Human resources (HR) workloads are rising while staffing shrinks – and AI is key to closing the gap. Yet, most…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Research

From Risk to Readiness: The Executive Playbook for Scaling AI in Technology

Most technology functions are advancing AI, but few are ready to scale. The Hackett Group’s Technology AI Readiness Playbook reveals…

Is Your Business Ready for AI-Driven Transformation?

Every day, businesses encounter challenges that demand smarter, faster solutions:

Are manual workflows slowing you down while competitors accelerate with AI?
Is your data overwhelming rather than empowering decision making?
Do repetitive tasks limit innovation and strategic growth?
Are you struggling to scale operations without increasing costs?
Is compliance and risk management becoming more complex?
Can your current technology keep up with evolving customer expectations?

The solution? AI – unlocking automation, intelligence and growth at every level. The future of your business starts with AI.

Unlock AI’s Full Potential with Hackett AI XPLR™

Hackett AI XPLR™ is designed to help organizations explore, assess and implement AI-driven transformation with precision. By leveraging real-world insights, structured frameworks and industry-leading benchmarks, it enables businesses to maximize the value of AI across operations.

To streamline your AI journey, Hackett AI XPLR™ offers key capabilities that provide clarity and direction:

Taxonomy Explorer

Visualize and analyze AI-ready processes with structured insights and heatmaps to identify high-impact opportunities.

AI Effectiveness Tool

Measure AI’s impact on key business functions to prioritize use cases with the highest potential ROI.

Best Practices Process Flows

Access workflow models based on industry best practices to pinpoint areas where AI can drive efficiency.

Hackett AI Hubble

Leverage Hackett’s proprietary process performance IP to design AI-driven workflows and solutions.

Educational Resources and Case Studies

Enhance AI proficiency with expert insights, success stories and practical implementation strategies.

Use Case Library

Explore hundreds of real-world AI applications across industries, complete with implementation tools and skill requirements.

Customizable Readiness Assessment

Evaluate AI readiness by assessing governance, data quality and workforce skills for specific use cases.

Prebuilt Work Plans

Utilize predefined tasks and milestones to streamline AI implementation with structured guidance.

Benefits Analysis

Define AI-driven business value by capturing measurable benefits and impact metrics for each use case.

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Discover Your Gen AI Potential With Hackett XPLR^™

Hackett AI XPLR^™ integrates unmatched Digital World Class^® performance and process intelligence to help you identify client-specific breakthrough AI solutions and produce an agentic workflow design in days, not months, which is further supported by our governance, feasibility and ROI assessment.

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How We Help You Lead with AI

We partner with you to unlock Gen AI’s full potential – accelerating growth, enhancing efficiency and creating sustainable competitive advantage. Our Gen AI consulting services are built to deliver impact at scale.

AI Strategy and Roadmap Development

Define a clear AI strategy for enterprisewide impact
Using Hackett AI XPLR™ and Digital World Class® benchmark data, we help you prioritize high-impact use cases and build a scalable roadmap for AI adoption.

AI Opportunity Assessment

Identify and prioritize high-value AI opportunities
Leverage Hackett AI XPLR™ and our Taxonomy Explorer to analyze process readiness and uncover AI-driven transformation opportunities.

AI Readiness and Enablement

Ensure your organization is AI-ready
We assess your technology stack, data infrastructure and governance policies while equipping your workforce with AI skills and tools.

AI Use Case Identification

Discover high-impact AI applications tailored to your business
We analyze your processes to identify AI-driven opportunities with clear value propositions, expected returns and implementation timelines – ensuring strategic and scalable adoption.

AI Solution Design and Development

Build and integrate AI solutions seamlessly
Develop domain-specific AI applications, fine-tune foundation models and embed AI into workflows for automation and decision intelligence.

AI Scaling and Deployment

Overcome challenges in AI adoption
Only a fraction of AI projects scale successfully. Implement a robust infrastructure to scale AI models enterprisewide.

AI-Powered Data Solutions

Prepare your data for AI-driven transformation
Data quality is the foundation of AI success. Ensure structured, high-quality data pipelines to maximize AI performance and business impact.

AI Solution Intelligence Insights

Leverage data-driven insights for informed AI decisions
Stay ahead of the competition with AI solution provider benchmarking, market trends and Digital World Class^® Matrix reports helping you select the right AI tools and partners.

AI Centers of Excellence (CoE)

Establish a centralized hub for AI expertise
Create a structured framework to scale AI initiatives with strong governance, oversight and measurable business impact.

Enterprise-Ready Generative AI

Harness Gen AI for efficiency and innovation
Unlock productivity gains and new business models by integrating Generative AI across functions with customized models and secure deployment.

Responsible AI Implementation

Bridge the gap between AI innovation and ethical execution
AI must be trustworthy to deliver value. Implement governance, bias mitigation, and compliance frameworks to drive responsible AI adoption.

AI Governance and Compliance

Ensure AI solutions align with regulations and ethical standards
We help you implement AI governance frameworks, risk management protocols and compliance measures to meet evolving regulatory requirements.

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Business Functions We Transform with AI

We provide tailored AI consulting services that drive measurable impact across industries and business functions. From strategy to execution, we help organizations harness AI to automate complex workflows, enhance decision making and achieve Digital World Class® performance.

Front Office:

Marketing

We harness AI to enhance marketing performance through personalized customer engagement, predictive analytics and automated content generation. Our AI-driven insights optimize campaign strategies, improving conversion rates and ROI. Benchmarking tools and best practices ensure data-driven decision making.

Sales

We equip sales teams with AI-powered forecasting, lead prioritization and real-time analytics. Our solutions enhance pipeline management, accelerate deal closures and optimize sales performance through data-backed strategies and automation.

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Customer Service

We streamline customer interactions with AI-driven chatbots, sentiment analysis and automation. Our tools enhance response times, improve service quality and drive customer satisfaction, while reducing operational costs.

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Mid Office:

Supply Chain

We optimize supply chain operations with AI-powered logistics management and risk mitigation. Our solutions enhance efficiency, reduce costs and improve resilience through predictive insights and automation.

Operations

We drive operational excellence with AI-driven process automation, workflow optimization and real-time performance monitoring. Our benchmarking and AI strategy tools enable businesses to improve productivity, reduce inefficiencies and enhance decision making.

Back Office:

Finance

We benchmark against 4,500+ finance metrics to identify improvement opportunities. Our Hackett AI XPLR™ platform provides insights for AI readiness and strategy development. Through Hackett Connect™, we offer expert advisory and guidance for seamless financial transformation.

Global Business Services (GBS)

We transform shared services by leveraging AI for automation, benchmarking and analytics. Our solutions optimize operational efficiency, governance and cost management, ensuring GBS organizations maximize business value and service excellence.

Human Resources

We enhance HR productivity by 44% and reduce costs by 33% with AI-driven efficiencies. Our benchmarking tools compare performance across 26,000+ studies, optimizing talent acquisition, service delivery and governance. Hackett Connect™ provides best practices and implementation tips.

Information Technology

Our AI solutions increase IT staff productivity by 44% and reduce costs by 40%. We enable digital transformation with benchmarking, risk management and cloud optimization. Hackett Connect™ offers exclusive access to best practices and advisory services used by top enterprises.

Legal

We streamline contract management, compliance tracking and risk mitigation through AI automation. Our data-driven insights improve efficiency and decision making, ensuring regulatory adherence while optimizing legal workflows.

Payroll

We automate payroll processes for accuracy, compliance and cost savings. Our AI solutions minimize errors, streamline execution and improve employee satisfaction through enhanced payroll management.

Procurement

We drive procurement efficiency with AI-powered spend analysis, supplier risk management and automation. Our solutions increase staff productivity by 54% and reduce procurement costs by 47%. AI-driven insights help optimize procurement processes and enhance supplier relationships.

Gen AI Technology Ecosystems:

Why Partner with The Hackett Group®?

With our AI consulting services, you gain access to Digital World Class® benchmarks, proprietary tools like Hackett AI XPLR™, and a global network of experts dedicated to helping you integrate and scale AI across your enterprise.

Proven Digital World Class® benchmarks – Leverage data-driven benchmarks to accelerate AI adoption, optimize performance and drive measurable business outcomes.

Deep industry and functional expertise – Combine cutting-edge AI innovation with hands-on expertise across industries and business functions to solve complex challenges.

Outcome-focused AI strategies – We design AI strategies that deliver tangible results, improving efficiency, streamlining operations and fostering sustainable growth.

Governance-led, responsible AI – Adopt AI with confidence through robust governance frameworks, regulatory compliance and ethical AI practices that ensure transparency and accountability.

Scalable AI solutions – From pilots to enterprisewide rollouts, we implement AI solutions built to scale and deliver lasting value.

Data quality and governance first – Ensure AI readiness with strong data management frameworks, master data governance and model optimization strategies that enhance the accuracy and reliability of Gen AI applications.

Accelerated time-to-value – Our proven frameworks fast-track AI deployment. minimizing disruption, maximizing ROI and ensuring seamless enterprise integration.

Awards and Recognition

The Hackett Group® is proud to have been recognized by an array of leading partner companies, industry organizations and media outlets for the unique insights, expertise, and business value we provide to our clients.

The Hackett Group^® Recognized in U.S. News & World Report’s 2025-2026 Best Companies to Work For

The company was top rated for its career growth opportunities, stability and people-first culture.

Our exclusive assets to accelerate Your AI transformation

At The Hackett Group®, we offer a suite of proprietary tools designed to expedite and optimize your AI initiatives:

Hackett AI XPLR^™

Utilize Hackett AI XPLR™ to identify, quantify and prioritize your most promising generative AI opportunities. By integrating our Digital World Class® performance data, this platform delivers a tailored deployment roadmap unique to your business.

Digital Transformation Platform

Optimize your applications using our digital transformation platform, which offers Hackett-Certified® best practices, and process flows with configuration guidance and performance metrics. This ensures that your AI solutions are built on a foundation of proven methodologies and industry standards.

ZBrain^™

ZBrain™ is The Hackett Group’s orchestration platform designed to streamline Generative AI integration into organizational operations. It offers businesses a flexible environment to deploy custom Generative AI applications and AI agents that can automate time-consuming tasks and improve decision making across various workflows.

Ready to accelerate your AI transformation?

Seize the advantage. Transform faster. Deliver impact at scale. Partner with AI consulting experts who turn strategy into results.

Schedule Your Consultation

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