Technology, labor, outsourcing and overhead costs across general and administrative functions drop 29% among the “digital world class,” organizations with top digital performance, according to research from the Hackett Group released in June.
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The Global Business Services Agenda: Gen AI Takes Center Stage
In this on-demand webcast, we reveal key findings from The Hackett Group’s 2025 GBS Key Issues Study. Spoiler alert: The…
The Global Business Services Agenda: Gen AI Takes Center Stage
In this on-demand webcast, we reveal key findings from The Hackett Group’s 2025 GBS Key Issues Study. Spoiler alert: The…

Unleashing AI for Finance: Transforming Productivity and Decision-Making
AI is transforming the finance function, driving up to 42% productivity gains over the next five to seven years, according…
Unleashing AI for Finance: Transforming Productivity and Decision-Making
AI is transforming the finance function, driving up to 42% productivity gains over the next five to seven years, according…

2025 Global Business Services Agenda: Gen AI Takes Center Stage
2025 will challenge global business services (GBS) leaders like never before. Workloads are increasing 11%, but budgets are only growing…
2025 Global Business Services Agenda: Gen AI Takes Center Stage
2025 will challenge global business services (GBS) leaders like never before. Workloads are increasing 11%, but budgets are only growing…

2025 CIO Agenda: Gen AI Takes Center Stage
Discover the top IT priorities for 2025 – how CIOs are scaling Gen AI, tackling risks and driving growth.
2025 CIO Agenda: Gen AI Takes Center Stage
Discover the top IT priorities for 2025 – how CIOs are scaling Gen AI, tackling risks and driving growth.