Human Resources Insights

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2026 Candidate Fraud Quick Poll Results

2026 Candidate Fraud Quick Poll Results

Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…

Gen AI: Five Steps HR Should Take Now

Gen AI: Five Steps HR Should Take Now

Unlock the power of Gen AI and jump-start your AI strategy with real-world HR use cases that separate hype from…

Digital World Class Matrix™: MPHRO Vendor Research – Summary Report

Digital World Class® Matrix: MPHRO Solution Provider Perspective – Summary Report

Our complimentary summary report provides insight on the multi-process HR outsourcing market and top solution providers.

2026 human resources key issues including workforce transformation, talent strategy, and AI adoption

2026 HR Key Issues

HR leaders are turning AI into workforce performance in 2026. See how leading organizations are redesigning the HR operating model…


Sanofi – 2023 Digital Award Winner Shares Details of Their HR Transformation

Sanofi – 2023 Digital Award Winner Shares Details of Their HR Transformation

Season 5, Episode 15

How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage…

2024 Human Resources Key Issues Research

2024 Human Resources Key Issues Research

Season 5, Episode 14

Human Resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible…

Hackett connect

Discover Hackett Connect®

Tap into the collective knowledge of the world’s best businesses and our experts – right from your device – to…

Quantum Leap Overview Demo

Quantum Leap® Overview Demo

The Quantum Leap® platform automates the process of data gathering and confirms the accuracy of information, making the exercise both…

Generative AI Could Reduce SG&A Costs

Our Research Shows Gen AI Can Increase Staff Productivity by 44%

There’s a tremendous amount of hype in the market around Generative artificial intelligence (Gen AI), and a lot of confusion…

Hackett AI XPLR™ Platform

Hackett AI XPLR™ Platform

The Hackett Group’s Hackett AI XPLR™ is a readiness and opportunity assessment enabling companies to quickly and comprehensively identify opportunities…

Building Strategic Workforce Planning Capabilities

Building Strategic Workforce Planning Capabilities

Season 5, Episode 5

An overview of findings from The Hackett Group’s new research into “Building Strategic Workforce Planning (SWP) Capabilities and Beyond,” a…

Strategic Workforce Planning: A Critical Pathway for Partnership Between HR and Finance

Strategic Workforce Planning: A Critical Pathway for Partnership Between HR and Finance

As businesses navigate an ever-changing social-economic landscape, human resources (HR) departments are tasked with more strategic responsibilities. Strategic workforce planning…

Winning in Today’s Talent Market

Winning in Today’s Talent Market

Today’s talent demand far exceeds the supply in many labor categories, and this trend will continue for years to come.…

Reducing the Risk of Burnout in Business Services

Reducing the Risk of Burnout in Business Services

Season 5, Episode 4

A discussion of new research from The Hackett Group which looks at how increasing workloads and little to no increases…

Blog - What’s the Digital World Class® Human Resources Advantage?

What’s the Digital World Class® Human Resources Advantage?

8 Min Read

Research shows that Digital World Class human resources (HR) organizations recognize the value of resilience and agility and can navigate…

bp: Learning and Development – An Integral Part of the GBS Strategy

bp: Learning and Development – An Integral Part of the GBS Strategy

In 2020 bp set out how they plan to reimagine energy for people and our planet. Global business services (GBS)…

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