Sourcing & Procurement Insights

Featured Insights

Digital World Class® Procurement

Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement

Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

2025 European SG&A Cost Study and Scorecard

Master Cost Leadership Now: Learn from Europe’s Gen AI Leaders

Selling, general and administrative expenses (SG&A) costs have skyrocketed to 11.5% of revenue, the highest since 2020, with just 18%…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…


Intake and Orchestration Solutions

Intake and Orchestration Solutions

Intake solutions aim to provide a user-friendly, fit-for-purpose data collection process to route, communicate and execute procurement requests by the…

Sourcing (for direct) Solutions

Sourcing (for direct) Solutions

Direct material sourcing solutions are a subset of the broader sourcing category. They share similarities with generic sourcing solutions, specifically the ability…

Procure-to-Pay Solutions

Procure-to-Pay Solutions

Procure-to-pay (P2P) solutions are advanced software systems designed to streamline and automate the entire procurement process. They make operations more…

Solution Intelligence Programs

Solution Intelligence Programs

Too many providers. Too many claims. Too little evidence. Solution Intelligence gives enterprise leaders independent, data-backed insight into which solutions…

Applied Intelligence Programs

Applied Intelligence Programs for Executives

AI is accelerating decisions and increasing the cost of getting them wrong. Applied Intelligence helps leadership teams cut through complexity,…

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Vision 2030 for Enabling Functions: Unlocking Value from Transformation and AI Programs

Are your organizations unlocking value from transformation and AI programs? Watch this replay to discover the latest trends, insights and…

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

Accounts Payable Perspective Summary Report showing accounts payable performance perspective

Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Summary Report

The Hackett Group’s 2025 Accounts Payable Digital World Class® Matrix reveals the AP platforms delivering measurable impact in automation, cycle…

Accounts Payable Perspective Full Report

Digital World Class® Matrix: 2025 Accounts Payable Provider Perspective – Full Report

Gain the full intelligence available in the 2025 Digital World Class® Matrix: Accounts Payable Provider Perspective – available for purchase.…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…

Achieving Digital World Class® Procurement Excellence Through Gen AI

Achieving Digital World Class® Procurement Excellence Through Gen AI

5 Min Read

In today’s new world with Gen AI, procurement is evolving from a transactional function into a strategic partner, with leading…

Driving HR Performance with Gen AI

Driving HR Performance with Gen AI

Season 7, Episode 4

On this episode of the “Gen AI Breakthrough” podcast, Jessica Haley and David Gibbens discuss the findings from their annual…

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