Sourcing & Procurement Insights

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Digital World Class® Procurement

Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement

Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

2025 European SG&A Cost Study and Scorecard

Master Cost Leadership Now: Learn from Europe’s Gen AI Leaders

Selling, general and administrative expenses (SG&A) costs have skyrocketed to 11.5% of revenue, the highest since 2020, with just 18%…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…


Agentic AI and Procurement (Part 6): What’s Next on the Agentic Frontier?

Agentic AI and Procurement (Part 6): What’s Next on the Agentic Frontier?

3 Min Read

Procurement has continuously evolved in waves, with formalization, digitization and, more recently, autogmentation. The next wave has already arrived. Agentic…

Agentic AI and Procurement (Part 5): The Roadmap – From Pilot to Scale

Agentic AI and Procurement (Part 5): The Roadmap – From Pilot to Scale

4 Min Read

Implementing agentic AI in procurement is not just a systems project. It is a shift in how the function operates.…

Agentic AI and Procurement (Part 4): What It Takes to Make It Work

Agentic AI and Procurement (Part 4): What It Takes to Make It Work

4 Min Read

This raises new questions about architecture, governance and change management that go beyond what most digital procurement initiatives have had to tackle…

Agentic AI and Procurement (Part 3): What Agentic AI Can Actually Do

Agentic AI and Procurement (Part 3): What Agentic AI Can Actually Do

9 Min Read

For procurement leaders evaluating agentic AI, the most pressing question is no longer “What is it and does it drive…

Leverage AI for Operational Excellence and Strategic Cost Management

Leverage AI for Operational Excellence and Strategic Cost Management

The life sciences industry faces mounting pressures: patent cliffs, geopolitical uncertainty, regulatory, and legislative changes threaten drug prices and revenue…

Agentic AI and Procurement (Part 2):  Why It’s Worth It

Agentic AI and Procurement (Part 2):  Why It’s Worth It

3 Min Read

Agentic AI is sometimes framed as a vision of the future, but its strongest value proposition lies in what it…

Agentic AI and Procurement (Part 1): What Is Agentic AI?

Agentic AI and Procurement (Part 1): What Is Agentic AI?

5 Min Read

Procurement has long been a testing ground for digital transformation, adopting automation and analytics at scale to streamline operations, enforce…

Digital World Class® Procurement

Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement

Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…

Procurement Outsourcing Services Summary Report

Digital World Class® Matrix: Procurement Outsourcing Services Perspective - Summary Report

The Hackett Group’s 2025 Digital World Class® Matrix assesses 15 leading procurement outsourcing providers, revealing AI-driven innovations for 34% efficiency…

Procurement Outsourcing Services Full Report

Digital World Class® Matrix: Procurement Outsourcing Services Perspective - Full Report

Unlock the Digital World Class® Matrix: Procurement Outsourcing Services Perspective, the definitive guide to today’s procurement outsourcing landscape. Discover the…

2025 CPO Agenda

2025 CPO Agenda

Season 6, Episode 17

This episode of the “Gen AI Breakthrough” podcast, explores findings from The Hackett Group’s 2025 Procurement Key Issues Study, focusing…

Embracing the Future: How Generative AI Is Revolutionizing Procurement in 2025

Embracing the Future: How Generative AI Is Revolutionizing Procurement in 2025

5 Min Read

Explore how generative AI in procurement enhances procurement platforms, empowering procurement teams and organizations with smarter, data-driven decisions.

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