Sourcing & Procurement Insights

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Digital World Class® Procurement

Lead at Gen AI Speed: 2.6X ROI, 58% Faster Procurement

Disruption is constant – so is the opportunity to outperform. Digital World Class® procurement teams are doing just that, delivering…

2025 U.S. SG&A cost study scorecard benchmarking operating efficiency

Achieve Cost Leadership: How US Top Performers Use an Agentic Strategy to Slash SG&A Costs

Selling, general and administrative (SG&A) costs for U.S. enterprises have surged to 14.3% of revenue – the highest in five…

2025 European SG&A Cost Study and Scorecard

Master Cost Leadership Now: Learn from Europe’s Gen AI Leaders

Selling, general and administrative expenses (SG&A) costs have skyrocketed to 11.5% of revenue, the highest since 2020, with just 18%…

Risk to Readiness Gen AI in Procurement

From Risk to Readiness: The Executive Playbook for Scaling AI in Procurement

Only a small share of procurement teams are realizing the promise of AI, yet leaders like Micron and McCormick are…


eProcurement Transformation: Accelerated Time to Value With Hackett<sup >®</sup>, SnapLogic, and Coupa Winning Partnership

eProcurement Transformation: Accelerated Time to Value With Hackett®, SnapLogic, and Coupa Winning Partnership

Procurement Transformation has been increasingly more focused on the transfer of old legacy processes to new, cloud-based technology across standardized…

Procurement Key Issues 2020 – How Has the Pandemic Changed Procurement Priorities?

Procurement Key Issues 2020 – How Has the Pandemic Changed Procurement Priorities?

Season 1, Episode 3

Laura Gibbons, The Hackett Group’s senior director, interviews Chris Sawchuk, The Hackett Group’s principal, on the results of our 2020…

The Hackett Group's Executive Advisory Program

The Hackett Group's Executive Advisory Program

Our Executive Advisory Program offers a distinctive set of resources for accelerating performance improvement and minimizing the pitfalls to successful…

Smart Automation: Unlock the Full Potential of Procurement Digital Transformation

Smart Automation: Unlock the Full Potential of Procurement Digital Transformation

Smart automation can dramatically accelerate procurement digital transformation and improve the bottom line. In fact, procurement organizations that deploy smart…

Procurement Value: Moving Beyond Price Savings Toward Strategic Value Recognition

Procurement Value: Moving Beyond Price Savings Toward Strategic Value Recognition

Procurement is mostly recognized for its successes in reducing and avoiding purchase costs. However, in the era of doing more…

What Is Digital and How Does It Change the Way We Measure Value?

3 Min Read

The Hackett Group’s research shows that addressing the impact of digital transformation on business has become the most critical imperative…

How B2B Networks Enable Digital Transformation

3 Min Read

71% of purchase-to-pay organizations said they expect the digitalization of B2B transactions to have a more transformational impact on the…

Contract Cash Scoring

Contract Cash Scoring

Contract cash scoring – an easy-to-implement approach for both procurement and sales – elevates attention to cash flow considerations before…

Benchmarking and Continuous Improvement: Procurement Digital Transformation Is Poised to Deliver a Quantum Leap®

Benchmarking and Continuous Improvement: Procurement Digital Transformation Is Poised to Deliver a Quantum Leap®

World-class procurement organizations enjoy a 21% cost advantage over peers. As digital transformation progresses, our benchmarking data shows that procurement…

Procurement Value: Measuring Realized Savings

Procurement Value: Measuring Realized Savings

Measuring savings on indirect spending is deceptively difficult. Achieving savings visibility requires a combination of technology, process expertise and coordinated…

Seven Habits: Highly Effective Supplier Payment Practices

Seven Habits: Highly Effective Supplier Payment Practices

Companies can’t always get paid when they would like to, but they can exercise control over when and how they…

Benchmarking: Continuous Self-Evaluation Is at the “Heart” of Sustainable Cost Optimization

Benchmarking: Continuous Self-Evaluation Is at the “Heart” of Sustainable Cost Optimization

By moving to world-class performance levels, the typical company can save up to 17% in procurement costs that can be…

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