Digital World Class®
Performance measured against two dimensions – business value and operational excellence – to identify the top 25% of performers in both dimensions. The rating of Digital World Class is often compared to a peer group (the median of the non-Digital World Class group) to identify top-performer best practices.
Recommended Research
The AI Procurement Performance Gap
AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…
A New Organizational Capability Gap Is Emerging
Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…
2026 Candidate Fraud Quick Poll Results
Candidate fraud is becoming a growing concern for talent acquisition leaders. The rise of AI-assisted interviews, falsified credentials and identity…
As SG&A Pressure Mounts, a 75% AI Performance Gap Is Emerging
Finance has the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows organizations redesigning work around…
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Artificial intelligence (AI) capabilities are advancing faster than most organizations can assess, making it difficult to separate market momentum from…
AI Solution Providers: 2026 Trends, Capabilities and Strategic Insights – Full Report
Artificial intelligence (AI) is reshaping enterprise software, services and operating models at an unprecedented pace – but most organizations still…
The AI Procurement Performance Gap
AI World Class research shows leading procurement organizations are redesigning procurement around artificial intelligence (AI) to generate up to 200% greater…
A New Organizational Capability Gap Is Emerging
Chief human resources officers (CHROs) have the clearest view of the artificial intelligence (AI) opportunity. AI World Class research shows…