Functional placement
Assigns a business service to an internal organizational form of a business unit, corporate center, global business services or center of excellence. This should work together with process sourcing, which makes the determination of whether the service is performed internally or externally.
Recommended Research
Breakthrough Starts Now: Scale Gen AI Across the Enterprise
89% of companies are actively working to scale their Gen AI efforts—but only a few are getting it right. The…
Unlock the Future: Reimagine Work with Agentic AI
The future of work is here—agentic AI is driving up to 40% gains in productivity and decision-making. Ready to transform…
How to Drive More ROI from Gen AI
Tailored for AI leaders, The Hackett Group’s How to Drive More ROI from Gen AI: Thinking Big and Thinking Narrow…
Digital World Class® Matrix: 2025 MDM Software Vendor Market Perspective – Summary Report
Digital World Class® Matrix: 2025 MDM Software Vendor Market Perspective evaluates leading MDM solution providers, revealing key innovations in AI,…